Front Desk Officer

At National Foods Limited, we are on a journey of growth and on building our most valuable assets which include our brands, financial strength, global presence, and our unbridled commitment to becoming a truly sustainable and a renowned company in the world.

Job Purpose

To provide a professional first point of contact for visitors and callers while ensuring the efficient management of front desk operations and administrative support to facilitate smooth office functioning.

Job Responsibilities

• Welcome visitors and guide them to the appropriate person or department
• Answer, screen, and transfer incoming telephone calls.
• Maintain visitor records and issue visitor passes according to security procedures.
• Manage reception-area cleanliness and professional appearance.
• Receive, record, and distribute courier packages, letters, and documents.
• Coordinate meeting-room bookings and assist with meeting arrangements.
• Respond to general enquiries through telephone, email, and in person.
• Maintain employee contact lists and other reception records.
• Coordinate with security, administration, housekeeping, and other departments.
• Arrange transportation, refreshments, or office support when required.
• Monitor office supplies used at reception and request replenishment.
• Support basic administrative work, including filing, data entry, photocopying, and document preparation.
• Maintain confidentiality of company, employee, and visitor information.
• Report security concerns, maintenance issues, or unusual incidents promptly.
• Perform other administrative duties assigned by management.
  
  

Experience Required

• Intermediate or bachelor’s degree from a recognized institution
• Three to five years of experience in reception, customer service, or administration is preferred.
  
  

Location: Faisalabad Plant

National Foods Limited provides equal employment opportunity (EEO) to all persons regardless of age, color, origin, physical or mental disability, race, religion, creed, gender, marital status, status with regard to public assistance or any other characteristic protected by federal, state or local laws.