Head of Sales
Abbott Laboratories
HEAD OF SALES (RX)
KEY RESPONSIBILITIES & ACTIVITIES
Deliver Business Results - Lead & Manage affiliate’s sales-line (portfolio team), motivate and inspire to achieve (or exceed) assigned targets & financial goals results through Regional Sales Managers (RSMs) and their teams (Territory Managers). Financial Management - Identify and monitor key functional/sales line financial indicators to gauge overall performance. Accountable for assigned Targets and Financial/Business goals accomplishment. Manage and deliver financial commitments as well as optimize short-term performance and long-term growth. Strategy Development and Execution - Sync cross functionally to create respective sales-line/portfolio team’s strategies and create tactical plans. Ensure these strategies are translated into specific objectives, metrics, and action plans for the sales-line/portfolio team’s that can be communicated and executed effectively. Operational Excellence - Lead from the front in ensuring excellence in commercial execution through RSMs & their teams. Meet (or exceed) assigned commercial/operational KPI’s through RSMs and their teams.
BUSINESS OUTCOMES - RESULTS TO MEET (OR EXCEED)
- Formulate and communicate a forward-looking and integrated strategy for the responsibility sale-line/portfolio team to contribute to affiliate’s business objectives.
- Drive to meet (or exceed) financial & commercial targets/results.
- Meet (or exceed) financial business metrics such as budget and expenses to contribute to margin expansion.
- Achieve operational excellence by demonstrating & providing the needed leadership, guidance and innovation to improve execution.
- Develop RMSs and team capabilities to meet current and future business needs.
- Inspire and create a high-performing, accountable and innovative culture in the responsibility sale-line/portfolio team.
LEADERSHIP CORE COMPETENCIES – TO DEMONSTRATE
- Deliver Results (hold department/function team and others accountable, plan & prioritize, manage complexity and ambiguity) - Strong results–orientation with a sense of business ownership for the responsibility sales-line/portfolio team.
- Setting Vision and Strategy (communicate effectively and establish optimism) – Act as champion for the vision and strategy of the responsibility sales-line/portfolio team. Help teams to see (i.e., be a thought leader) what the future can look like and be optimistic about it. Inspire support for the strategic priorities through strong communication and influence skills
KEY BUSINESS CHALLENGES - TO COUNTER
- Managing the boundaries - Be able to break down the boundaries that exist across different functions and work groups. Need to have a broad perspective beyond any single function or work group. Advocate and champion cross-functional collaboration to create synergy.
- Influencing without authority - Utilize various influence techniques to gain commitment and support from different internal & external stakeholders (cross functions). Need to demonstrate organizational savvy, courage and remove barriers to self & team’s high-rated performance and results.
- Creating the supporting infrastructure for innovation/problem solving - Drive sales function infrastructure, culture and processes needed to introduce and implement innovative ideas or approaches.
- Anticipating changes in complex and ambiguous environment - Frequent changes in regulatory policies and government interventions, along with internal restructuring and shifts in direction, lead to a high level of ambiguity and complexity. Need to anticipate potential changes, be agile to provide responses, and lead the RSMs and their teams through changes.
- Cultural diversity - Operating across different cultures with people from diverse backgrounds, both internal and external, requires high level of cross-cultural agility (i.e. skill in managing different approaches and being adaptable to cultural cues).
KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS
Knowledge:
- Strong understanding of sales and financial management.
- Knowledge of strategy development and execution.
- Familiarity with operational excellence and commercial execution.
- Understanding of stakeholder management and talent development.
Experience:
- 10-12 years of proven experience in Pharmaceutical Sales, including a minimum of 6-7 years in leadership roles.
- Experience in financial management and achieving business goals.
- Background in Strategy & Tactics development with high rated execution.
- Preferably, experience in Respiratory Therapeutic Area.
Qualifications:
- A Bachelor's or Master’s degree in Pharmacy, Life Sciences, Business Administration, or a related field.
- Relevant certifications in sales management or leadership.
- Strong communication and leadership skills.
- Ability to make evidence-based decisions and drive results.
- Proficiency in data analysis and budget management.
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