IT Specialist

Zuria Dor


Date: 8 hours ago
City: Remote
Contract type: Full time
Remote
We are looking for a reliable IT Specialist to manage and support daily technical operations across our offices, production floor, and retail/showroom systems. The role ensures uninterrupted system performance, data security, and smooth coordination between departments.

Key Responsibilities

  • Install, configure and maintain computers, printers, scanners and network devices
  • Provide technical support to staff for hardware, software and connectivity issues
  • Manage email accounts, user access permissions and system logins
  • Maintain LAN/Wi-Fi network stability and troubleshoot internet connectivity issues
  • Install and update software, antivirus and operating systems
  • Monitor system backups and ensure data protection & recovery readiness
  • Support POS, CCTV, biometric attendance and cloud-based tools
  • Coordinate with external vendors for repairs and IT procurement
  • Maintain IT inventory and asset records

Requirements

  • Diploma / Bachelor’s in IT, Computer Science or related field
  • 1–3 years of hands-on IT support experience (retail or manufacturing preferred)
  • Strong knowledge of Windows OS, networking, routers & printers
  • Familiarity with POS systems, CCTV & biometric devices is a plus
  • Basic understanding of Google Workspace / Microsoft 365
  • Problem-solving attitude and quick response capability
  • Ability to work independently and manage multiple issues

Technical Skills (Preferred)

  • Network troubleshooting (LAN/WAN)
  • System backup & recovery
  • Hardware maintenance & installation
  • Basic cybersecurity practices
  • Software installation & update

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