Lead Business Analyst (Remote, Anywhere in Pakistan, Remittance Salary)

HR POD Careers


Date: 2 weeks ago
City: Lahore
Contract type: Full time
Remote
Requirements:

  • 5+ years of experience as a Business Analyst, Product Owner, or Product Analyst in a software company.
  • Bachelor's degree preferred in Business Administration, Computer Science, Information Technology, or a related field.
  • Excellent and fluent spoken and written English is essential, with clear and confident communication skills.
  • An American or neutral accent is preferred.
  • Proven experience working directly with US or international clients.
  • Strong experience with requirements documentation, including BRDs, user stories, process flows, personas, and journey maps.
  • Good understanding of Agile/Scrum methodology.
  • Strong hands-on experience using AI tools such as ChatGPT, Claude, and Claude Design in day-to-day work.
  • Experience using AI for requirements, documentation, data analysis, and rapid prototyping.
  • Candidates will be asked to demonstrate their practical experience with these tools.
  • Out-of-the-box thinker who looks for new ways to solve problems and improve how work gets done, rather than following the usual process.
  • Strong sense of ownership, with the ability to work independently in a fast-paced environment.
  • Open to feedback and quick to act on it.
  • Experience with tools such as Jira, Notion, Figma, and Claude Design.
  • Experience leading or mentoring a team is a plus.
  • Experience with SaaS or workforce management products is a plus.


Responsibilities:

  • Conduct requirements gathering sessions, workshops, and meetings with US-based clients.
  • Document client business processes, including as-is and to-be processes, and identify gaps and improvement areas.
  • Create personas, user journey maps, and process flow diagrams.
  • Develop a complete understanding of the product and its workflows end to end.
  • Write user stories with clear acceptance criteria and maintain the product backlog.
  • Work closely with the Tech Lead on sprint planning, prioritization, and delivery timelines.
  • Work closely with the Lead Designer on user flows and wireframes.
  • Manage scope and change requests, and communicate their impact on timelines and cost.
  • Prepare meeting minutes and share them with stakeholders within 24 hours.
  • Perform User Acceptance Testing (UAT) before features are delivered to the client.
  • Support the preparation of proposals, estimates, and Statements of Work (SOW).
  • Follow up on blockers and action items and drive them to closure.
  • Use AI tools to speed up analysis, documentation, and prototyping, and share better ways of working with the team.
  • Mentor and eventually lead junior Business Analysts.

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