Manager Regulatory Projects, Branch Operations

Job Summary

This role will be responsible for leading the implementation of regulatory requirements at the branch level, ensuring operational compliance, and overseeing readiness for audits and inspections. The investment advisor will act as the point person for translating regulatory updates into actionable branch procedures.

Key Responsibilities

• Prepare and submit periodic compliance and regulatory implementation reports for senior management, ensuring timely escalation of any critical compliance breaches or regulatory risks. Track and analyze regulatory KPIs and branch compliance scores to support informed decision-making.
• Proactively coordinate with various stakeholders, including the Head Office Compliance Department, Operations Risk/Internal Audit teams, Branch Managers, and SBP inspection teams as required, to facilitate seamless compliance processes.
• Review and recommend updates to branch policies, SOPs, and operational processes, ensuring alignment with both regulatory requirements and Group expectations. Support the adaptation of operational procedures to evolving regulatory standards and industry best practices.
• Monitor regulatory/internal ICPs (Internal Control Points) and GPIs (Group Performance Indicators) relevant to branch operations, following up with stakeholders to ensure timely resolution of control observations, exceptions, and compliance gaps. Prepare and present management dashboards, MIS, and status reports on regulatory projects and compliance metrics for senior management.
• Drive process automation, standardization, and efficiency initiatives, while upholding strong internal controls. Contribute to reinforcing the first line of defense controls within branch operations.
• Lead by example to foster a culture of compliance and integrity, ensuring ongoing training and development for all staff. Review team structure, set clear objectives, and provide feedback and recognition in line with performance and organizational values.
• Support the implementation of both group and local strategies relating to business growth, controls, and compliance. Identify opportunities for cross-selling and contribute to achieving both financial and non-financial objectives.
  
  

Competencies

Action Oriented

Collaborates

Customer Focus

Gives Clarity & Guidance

Nimble Learning

Decision Quality

Courage

Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements

Instills Trust

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.