Mass Seller-KAM
Daraz
Date: 8 hours ago
City: Lahore
Contract type: Full time
- Manage and grow a portfolio of mass sellers on Daraz, focusing on seller onboarding, performance optimization, and long-term partnership development.
- Act as the primary point of contact for assigned sellers, providing strategic guidance on product listing, pricing, promotions, inventory management and Products ads to drive sales and customer satisfaction.
- Monitor seller KPIs (e.g., order fulfillment rate, cancellation rate, GMV growth) and implement targeted action plans to improve performance and compliance with platform policies.
- Collaborate cross-functionally with marketing, logistics, and category teams to secure promotional support, resolve operational issues, and enhance seller experience on Daraz.
- Identify market trends, competitive dynamics, and seller pain points to provide actionable feedback to internal stakeholders for platform and policy improvements
- Bachelor’s degree in Business Administration, Marketing, Economics, or a related field.
- Minimum of 1+ years of experience in account management, e-commerce operations, sales, or business development, preferably within marketplace environments.
- Strong understanding of e-commerce fundamentals, including online retail dynamics, digital marketing, and supply chain basics; prior experience with Daraz or similar platforms is a strong plus.
- Excellent communication, negotiation, and interpersonal skills with the ability to build trust and influence stakeholders across diverse backgrounds.
- Proactive, data-driven mindset with proficiency in using Excel or dashboards to analyze seller performance and make informed decisions.
- High adaptability and ability to thrive in a fast-paced, evolving team environment.
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