Operations Executive

ChatPandas


Date: 2 weeks ago
City: Lahore
Contract type: Full time
Job Overview:

As an Operations Executive at ChatPandas, you'll manage day-to-day operational tasks including workforce management, scheduling, and record-keeping. You'll track project progress and coordinate staff, working closely with the Operations Manager and Associate Managers.

Key Responsibilities:

  • Oversee workforce scheduling and evaluate staffing levels for operational efficiency
  • Support daily operations, monitor project progress, and escalate issues as needed
  • Maintain accurate, organized records and documentation
  • Collaborate with management and facilitate cross-team communication
  • Use data analysis to identify trends and propose process improvements
  • Engage in ongoing professional development


Required Qualifications:

  • Experience in operations within a BPO or similar environment
  • Strong organizational and data analysis skills
  • Proactive problem-solving approach
  • Excellent communication and teamwork abilities


Location: Onsite – Gulberg III, Lahore

Schedule: Evening shift, 5 days/week

Salary Range: PKR 70,000 – 80,000

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