Team Lead - Imports
DHL Express
Date: 7 hours ago
City: Remote
Contract type: Full time
Remote
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
YOUR TASKS
Would you like to become part of the world's most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
YOUR TASKS
- Manage and coordinate import clearance activities.
- Ensure timely retrieval and processing of inbound shipments.
- Monitor customs clearance activities and broker performance.
- Verify customs duties, documentation, and billing accuracy.
- Respond to customer inquiries and resolve shipment-related issues.
- Ensure timely clearance and delivery of import shipments.
- Monitor operational performance and service quality.
- Maintain compliance with customs regulations and DHL standards.
- Ensure work areas are organized and maintained as per 5S methodology.
- Ensure operational housekeeping is maintained to DHL standards.
- Typically requires a Bachelor Degree (or equivalent) with at least 2-3 years’ experience ideally in Import Operations.
- Able to work collaboratively with internal and external stakeholders.
- Strong attention to detail and accuracy.
- Strong career support in an international environment.
- Great culture and colleagues.
- Multifarious benefit program.
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