Team Lead Technical Support

ROHDE & SCHWARZ GmbH & Co. KG


Date: 2 weeks ago
City: Karachi
Contract type: Full time
Kontakt

Your Rohde & Schwarz recruiting team is looking forward to receiving your application.

Info Stadt/Region Karachi (Pakistan) Einstiegslevel Berufserfahrene, Führungskräfte Beschäftigungsart Vollzeit, unbefristet Ref. Nummer 17097
The ideal candidate will be responsible for managing installation, configuration and troubleshooting our SR series VHF/HF radios to resolve our customers' technical issues. He will support the customer by acting as the liaison between the customer and other internal teams. His ability to work in complex networking environment will also make him an ideal candidate

Your tasks

  • • Responsible for installation of SR Radio system as per system layout & design • Responsible for configuration of system • Responsible for upgradation of firmware/ software • Carry out pre-acceptance test procedures on systems prior to delivery • Site surveys and preparation of its reports • On site testing, repair/ maintenance of equipment and systems during warranty period • Liaison with customers for system related activity • Contribute in pre- design review meetings with the sales & customers • Able to write technical documents under supervision

Exciting insights into Rohde & Schwarz

Our colleagues provide insider information about:

  • Daily adventures and challenges
  • Our passionate team
  • The technologies behind the innovative projects and solutions

Your qualifications

  • • Technical Diploma/ degree in Electronics/ Electrical or Communications Engineering • Knowledge of satellite and GSM communication will be an advantage • 7+ years of technical support experience with military radios • Customer service oriented • Strong troubleshooting skills • Excellent written and verbal communication skills • Strong language skills in English

Interested?

Our offer

  • Opportunities to work from home

  • Attractive compensation

  • Provident fund

  • Good work-life balance

  • Health care

  • Life insurance

  • Long-term & attractive work environment

  • Employee engagement & welfare

  • Fair & open-minded culture

  • Bonus

  • Recognition & rewards

Show more

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