Telesales Executive
DHL Express
Date: 2 weeks ago
City: Karachi
Contract type: Full time
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
YOUR TASKS:
We look forward to receiving your application!
Would you like to become part of the world's most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
YOUR TASKS:
- Act as Tele Sales customer's main contact for DHL Express Pakistan, responding and satisfying their sales and post sales requirements
- Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business
- Manage a portfolio of customers via telephone: Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved
- Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing client base so that the required personal sales results are achieved
- Manage the revenue growth through Up selling and Cross selling tactics to exceed this budget through calls
- Combine sales skills with DHL product/service knowledge and convert the maximum possible prospect leads into accounts, emphasizing those with maximum revenue potential, in order to increase the size and quality of DHL’s account holders
- Bachelor’s required, Masters preferred
- At least 1 to 2 years’ experience in a customer interface role
- Commercial acumen with a hunter mindset and ability to close deals
- Can work effectively in a team as well as an individual contributor
- Ability to manage customers effectively and build relationships
- Excellent communication skills (both written and verbal)
- Can perform under pressure and take initiatives
- Strong interpersonal skills
- Well conversant with MS Outlook and MS Excel
- Strong career support in an international environment
- Great culture and colleagues
- Multifarious benefit program
We look forward to receiving your application!
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Daraz
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Bachelor
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2 year
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