Zoho Backstage Event Administrator

About The Role

We run high-stakes B2B events and need an experienced Zoho Backstage administrator to take ownership of the platform immediately. This is a hands-on engagement for someone who has already done this at scale — not a learning opportunity. You will configure, manage, and optimize every Backstage aspect of our events, from initial portal setup through post-event reporting, working independently and to tight event deadlines.

What you'll own

• End-to-end Backstage portal setup: event microsites, agendas, sessions, and speaker and sponsor profiles, with on-brand customization.
• Registration and ticketing configuration, including payment, tax, and approval workflows.
• Large-scale invitation and attendee communication campaigns (bulk sends of 500+ invitations per event), RSVPs, and automated reminders.
• Attendee check-in, on-site and virtual session management, and live event-day support.
• Post-event analytics, reporting, certificate distribution, and handover documentation.
  
  
  

Required Experience

• Zoho Backstage certification — Zoho Certified Consultant, or completion of Zoho's Backstage for Admins training program — strongly preferred.
• Demonstrated administration of Zoho Backstage for at least 5 major B2B events, each with 500+ invitations sent.
• Proven command of the full Backstage admin toolset: portals, team roles, communication, ticketing, and analytics.
• Ability to work independently, move fast, and deliver reliably under event deadlines.
  
  
  

Nice to have

• Broader Zoho ecosystem fluency (CRM, Campaigns, Marketing Automation).
• Experience integrating Backstage with marketing and CRM workflows.
• Background supporting enterprise or large-scale B2B conferences and summits.