Account Management

Who are we?

We are on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Every day, around the world, we enable citizens and consumers to perform their most important daily activities (such as paying, connecting and travelling), whether in the real world or in the digital world. Let's transform their lives by making the world safer but also simpler.

We combine know-how and technologies never before combined in both the physical and digital spheres for the secure management of connectivity, payments and identity. Artificial Intelligence, Cloud Computing, Cryptography, Cyber Security, Innovative Sensors and Video Analytics are at the heart of our physical products, software and systems.

We serve our customers in 180 countries with our 15,000 employees worldwide.

• Delivers the contract or business as usual including revenue, Average Selling Price (ASP), cash collection and add-on’s
• Ensures contract renewals by being accountable for the renewal win strategy and preparing and owning customer offers, which includes driving and being accountable for the formulation, coherency and content of all offer reviews
• Conducts the negotiation and ensures the signature of resulting contracts (including ensuring adherence of contracts with the company policy and legal matrix)
• Protects acquired customer base by securing customer loyalty
• Owns and prepares the budget and revenue forecast (ensuring forecast accuracy)
• Develops intimate knowledge of customer’s operational environment and build strong relationships, including opening doors for new business opportunities
• Contributes to the account service management plan as required
• Negotiates contract change requests within or outside of the contract
• Aligns customer to product roadmap including driving product migrations
• Sells advanced products and services to contribute to new revenue streams
• Manages Account information within the Customer Relationship Management System
• Deliver the contract or business as usual (BAU) including revenue, Average Selling Price (ASP), cash collection and add-on’s for small account under supervision
• Complies with internal reporting requirements
• Develops intimate knowledge of customer’s operational environment and builds strong relationships
• Manages Account information within the Customer Relationship Management System

Why choose IDEMIA?

By choosing to work at IDEMIA, you are joining a unique tech company. You can seize all the opportunities of a stimulating environment. You can bring your own skills to our community. You can contribute to a safer world.

We develop cutting-edge, forward-looking, time-proof innovations that meet the highest technological standards. We are well established and yet still agile. We are neither too big nor too small. We are transforming quickly to remain a leader in an equally rapidly changing world.

At IDEMIA, people can develop their expertise and feel a sense of belonging and empowerment, in a global environment, within a company that has the ambition and ability to change the world.

Our teams are close-knit and collaborative; dialogue and human relations are fundamental for us. We are truly international and we firmly believe that diversity is a key driver of innovation and performance We welcome people from all walks of life, regardless of their appearance, where they come from, who they like or what they think.

Each of our sites has its own advantages and offers a collaborative and user-friendly working environment.

Interested?

If you are qualified for the position, please apply through LinkedIn

IDEMIA. Expect the unexpected. Join the journey of a unique tech company.