Associate Operations Analyst

We are seeking a highly motivated and detail-oriented Associate Operations Analyst to join our dynamic team. The successful candidate will play a crucial role in supporting our commercial decision-making processes by providing in-depth strategic analysis, business insights, and recommendations. The ideal candidate must have a strong business sense, advanced Excel skills, and the ability to interpret complex data to drive commercial success.

Key Responsibilities

• Operational Ownership: Take ownership for operational activities linked with dubizzle i.e. utilization, product changes, communication with clients, management etc.
• Data Interpretation: Translate complex data sets into clear, concise reports and presentations to aid decision-making.
• Process Monitoring: Analyze and monitor our processes to provide actionable insights to improve business performance.
• Market & Competitor Research: Conduct research on industry trends, customer behavior, and competitor activities to identify growth opportunities
• Surveys: Help conduct surveys for mapping the client universe.
• Stakeholder Collaboration: Work cross-functionally with sales, marketing, and finance teams to provide analytical support and ensure commercial strategies are data-driven.
• Excel Expertise: Create, manage, and optimize complex Excel models, including but not limited to VLOOKUPs, pivot tables, macros, and data visualization techniques.
• Reporting: Develop and maintain regular financial reports, dashboards, and KPIs to track performance against targets.
• Ad-Hoc Analysis: Support leadership with ad-hoc analysis and strategic projects to inform key business decisions in the GCC region.
  
  

Qualifications & Skills

• Educational Background:
• Bachelor’s Degree in Business Administration, Finance, Economics, or a related field (BBA preferred).
• 1-2 years of experience in a commercial/operations/business analyst, or a data analysis role.
• Proven experience in conducting financial analysis and modeling.
• Technical Skills:
• Proficiency in Microsoft Excel is a must (advanced knowledge including pivot tables, VLOOKUP, formulas, macros, and data visualization).
• Experience with data analysis tools (e.g., Power BI, Tableau) is a plus.
• Strong knowledge of financial reporting software and ERP systems.
• Business Acumen:
• Decent understanding of business and financial principles, including profitability, pricing, and margin analysis.
• Ability to synthesize data into actionable insights with a clear understanding of business impact.
• Soft Skills:
• Excellent problem-solving skills and attention to detail.
• Strong communication skills, both written and verbal, with the ability to present data to non-technical stakeholders.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.