Benefits Administrator

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

Role Overview:

We are seeking an experienced and detail-oriented Benefits Administrator based in Karachi, Pakistan, to support our teams across Pakistan, Europe, the United Kingdom, and Australia. The Benefits Administrator will play a critical role in managing and administering global benefits programs that meet the needs of our diverse workforce. This role requires close collaboration with the HR team, ensuring that our benefits programs remain competitive, compliant with local regulations, and aligned with company objectives.

Key Responsibilities:

• Oversee the administration of benefits programs, including healthcare, retirement plans, and other employee perks, ensuring they are aligned with local regulations in Pakistan, Europe, the UK, and Australia.
• Support the integration of newly acquired companies into Banyan’s global benefits structure, ensuring consistency and compliance across regions.
• Provide exceptional customer service by responding to employee inquiries related to benefits, ensuring clarity and understanding of the available programs.
• Work closely with the Manager, Compensation and Benefits and the Director of Payroll & Total Rewards to ensure seamless benefits administration across multiple regions, and assist in the review of benefit plan offerings.
• Stay up-to-date with local regulations and ensure that all benefits programs comply with relevant laws. Provide regular reports on benefits utilization, cost analysis, and employee satisfaction.
• Continuously assess and recommend enhancements to benefit offerings, aligning them with market trends and employee needs to support talent attraction and retention.
• Maintain accurate and organized records of all benefits-related information, including enrollment, changes, and terminations, ensuring data integrity and confidentiality.

Requirements:

• 3-5 years of experience in benefits administration with a focus on international payroll and benefits programs, particularly in Pakistan, Europe, the UK, and Australia.
• Strong understanding of regional benefits regulations and practices across multiple countries, including healthcare, retirement, and statutory benefits.
• Excellent verbal and written communication skills, with the ability to explain complex benefits programs in a clear and concise manner to employees across different regions.
• Strong interpersonal skills with the ability to work effectively with HR teams, leadership, and external vendors.
• High level of accuracy and organizational skills, with the ability to manage multiple tasks in a fast-paced environment.
• Proficiency in HRIS systems, G Suite, and other data management tools. Experience with benefits management platforms is a plus.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.