Brand Associate-Community & Engagement

Description

About The Role:

Oraan is looking for a Brand Associate-Community & Engagement to join our growing team! If you’re passionate about branding, customer engagement, and working in a dynamic environment, we’d love to have you on board!

Key Responsibilities:

• Meta Moderation:

      Oversee community guidelines on Meta platforms.

      Respond to comments/messages on Instagram & Facebook.

• Facebook Community Management:

      Engage and manage Facebook group members, fostering a positive environment.

• Play Store Review Management:

      Monitor and respond to Google Play Store reviews, addressing user feedback.

• WhatsApp Saving Challenge Group Moderation:

      Manage the saving challenge group, including monthly games, procurement of gifts, and tracking payments.

      Highlight issues to customer support.

• Strategy for Promoting Saving Challenge:

      Develop and implement strategies to promote and attract participants to the saving challenge.

• Partnerships with External Communities:

      Identify and establish partnerships to broaden the saving challenge’s reach.

• Event Coordination for Challenge Completion:

      Organize events to celebrate the conclusion of the saving challenge.

• Affiliate Program Management:

      Oversee Oraan's Affiliate Program, from onboarding to ongoing support.

• Social Media Scheduling:

      Manage social media scheduling, ensuring consistent and engaging content across platforms.

• Financial Literacy Sessions:

      Conduct sessions to educate corporate employees on personal finance management

What working at Oraan looks like

At Oraan, our team members are our greatest asset. We foster a culture of collaboration, innovation, continuous growth, and celebrating your unique identity. Here’s how we help our teams achieve the mission we are on:

• Market Competitive Salaries
• Extensive family medical insurance-To help cope up with difficult situations
• Holidays, Cause we all need a break sometime
• Maternity & Paternity Leaves-To take that well deserved break and spend some time 
• Paid time off for your Birthday-To enjoy the day off with your friends and family
• Additional Cost of Living Allowance-To help maintain the increasing cost of living
• Super Discounted Oraan Committees-To help take advantage of what it's like to be a customer on the inside
• Earned Wage Access-To help meet those ever increasing costs
• Regular get togethers and social activities - We gotta have fun too right?
• Join us on our journey to transform the world of finance, one customer at a time.

Entry Requirements

• Strong communication and community management skills.
• Experience in social media moderation and customer engagement.
• Ability to coordinate events and manage partnerships.
• Minimum 1 year of relevant experience