Customer Relations Officer - Lahore

Steps Ahead Pakistan


Date: 13 hours ago
City: Lahore
Contract type: Full time
Position Title: Customer Relations Officer

Location: Wapda Town, Lahore

Job Summary:

We are looking for a Customer Relations Officer to manage client interactions, handle data entry tasks, make follow-up calls, and support revenue generation through excellent customer service. The ideal candidate will be friendly, organized, and proactive in ensuring customer satisfaction and smooth front-desk operations.

Key Responsibilities:

  • Manage incoming and outgoing customer calls in a professional manner.
  • Conduct follow-up calls with clients to ensure service satisfaction and build lasting relationships.
  • Handle customer queries, appointments, and complaints efficiently and courteously.
  • Perform data entry and maintain accurate customer records in the system.
  • Support revenue generation by promoting clinic services.


Requirements:

  • Bachelors degree
  • 0-1 years of experience in customer service, sales,
  • Strong communication and interpersonal skills.
  • Proficient in MS Office and data entry tasks.
  • Friendly, patient, and customer-focused attitude.


Applications Deadline: 03-Nov-2025

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