CUSTOMER SALES & SERVICE AGENT - KARACHI
Emirates
Date: 1 day ago
City: Karachi
Contract type: Full time
Job Purpose
Emirates is a global leader in aviation, renowned for delivering exceptional customer service and seamless travel experiences. With a commitment to excellence, innovation, and hospitality, Emirates connects people across the world through its award-winning onboard service and world-class standards.
Are you passionate about travel and delivering exceptional customer service? Emirates is looking for talented individuals to join our team and help us provide world-class service while selling Emirates airline tickets and services.
In this role, you will be responsible for ensuring the highest standards of service by offering detailed information on Emirates fares, issuing tickets, and actively seeking out sales opportunities. By building rapport with customers, you'll identify their needs and promote additional services such as Skywards membership, Dubai stopovers, hotel bookings, and upgraded fares, all aimed at enhancing Emirates' revenue. You’ll also guide customers on important travel requirements, including passport, visa, and health checks, while ensuring that airline regulations are strictly adhered to.
Additionally, you’ll maintain a thorough understanding of the latest Emirates Group news and updates, ensuring that you’re always providing customers with the most accurate and professional information. Your contributions will play a key role in maintaining high service quality levels and meeting both individual and company sales targets.
Qualification
If you’re educated to at least GCSE or O Level standard (or equivalent) and have 2+ years of experience in a contact centre or reservations role within the airline or travel industry — or hold a Diploma/Degree in Travel and Tourism — we’d love to hear from you!
You’ll need strong PC skills, including proficiency in Microsoft Word, Excel, and Email. Fluency in additional languages beyond English will be a great advantage, as we proudly serve a diverse, global customer base.
At Emirates, you’ll be part of a dynamic team that values excellence, innovation, and genuine care for every customer. Take your career to new heights with a brand known for world-class service and global connections.
Salary & benefits
We offer a competitive salary package complemented by outstanding travel benefits and exclusive staff discounts.
Enjoy comprehensive health coverage, professional growth opportunities, and the chance to explore the world with Emirates.
Emirates is a global leader in aviation, renowned for delivering exceptional customer service and seamless travel experiences. With a commitment to excellence, innovation, and hospitality, Emirates connects people across the world through its award-winning onboard service and world-class standards.
Are you passionate about travel and delivering exceptional customer service? Emirates is looking for talented individuals to join our team and help us provide world-class service while selling Emirates airline tickets and services.
In this role, you will be responsible for ensuring the highest standards of service by offering detailed information on Emirates fares, issuing tickets, and actively seeking out sales opportunities. By building rapport with customers, you'll identify their needs and promote additional services such as Skywards membership, Dubai stopovers, hotel bookings, and upgraded fares, all aimed at enhancing Emirates' revenue. You’ll also guide customers on important travel requirements, including passport, visa, and health checks, while ensuring that airline regulations are strictly adhered to.
Additionally, you’ll maintain a thorough understanding of the latest Emirates Group news and updates, ensuring that you’re always providing customers with the most accurate and professional information. Your contributions will play a key role in maintaining high service quality levels and meeting both individual and company sales targets.
Qualification
If you’re educated to at least GCSE or O Level standard (or equivalent) and have 2+ years of experience in a contact centre or reservations role within the airline or travel industry — or hold a Diploma/Degree in Travel and Tourism — we’d love to hear from you!
You’ll need strong PC skills, including proficiency in Microsoft Word, Excel, and Email. Fluency in additional languages beyond English will be a great advantage, as we proudly serve a diverse, global customer base.
At Emirates, you’ll be part of a dynamic team that values excellence, innovation, and genuine care for every customer. Take your career to new heights with a brand known for world-class service and global connections.
Salary & benefits
We offer a competitive salary package complemented by outstanding travel benefits and exclusive staff discounts.
Enjoy comprehensive health coverage, professional growth opportunities, and the chance to explore the world with Emirates.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Amazon VA
TalentPop App,
Karachi
3 days ago
Join TalentPop App as an Amazon E-Commerce Operations Assistant (Remote)Are you an e-commerce expert who knows the ins and outs of Amazon Seller Central? TalentPop App is seeking a highly organized and results-driven individual to take ownership of our Amazon marketplace operations. From maintaining stellar product listings to analyzing performance data and managing inventory, you will be a critical part...
Regulatory Affairs Officer - KHI
RECH INTERNATIONAL,
Karachi
5 days ago
Regulatory Affairs Officer - KarachiThe Regulatory Affairs Officer ensures compliance with DRAP regulations for licensing, registration, and marketing of medical devices, acting as the key link between Rech International and regulatory authorities.Job Type: Full time - OnsiteWorking hours: 9am - 6pmWorking Days: Monday - SaturdayMarket Competitive Salary & BenefitsKey Responsibilities:Prepare, submit, and follow up on DRAP registration/notification dossiers. Manage licensing...
Software Sales Executive
Carpe Diem Team,
Karachi
1 week ago
About Carpe DiemCarpe Diem is a pioneering IT & Software Development firm serving 300+ clients across the USA with a robust team of 600+ professionals.Specializing in a broad spectrum of technological and creative solutions, we empower our clients with innovative approaches in marketing automations, media buying, and custom software development.Our culture champions continuous learning and professional growth, fostering a dynamic...
