Deputy Manager/ Manager Customer Experience (E-Commerce)
Ideas Private Limited
Date: 4 days ago
City: Karachi
Contract type: Full time
TitleDeputy Manager/ Manager Customer Experience (E-Commerce)Apply beforeDec 16, 2024CityKarachiResponsibilities Focus: Overseeing the entire customer journey, including digital touchpoints.
- Collaborating with UX/UI designers, developers, and marketers to optimize the site for sales.-Working to improve the overall shopping experience, from landing on the site to post-purchase follow-ups.-Managing interactions that influence the perception of the brand.-Using feedback from customers to guide improvements in the website UX.-Monitoring site performance, customer behavior, and analytics to improve the UX.-Candidates with related experience in Fashion Retail will be preferred.RequirementsExperience: 4-5 Years of relevant experienceQualifications: Master's degree in marketing from a reputable instituteBenefits
- Excellent Salary
- Car Allowance
- Fuel Allowance
- Medical Insurance
- Annual Leaves
- Provident Fund
- EOBI
- Annual Bonus
- Sick Leaves
- Casual Leaves
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