DevOps Engineer

About Contour Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started! Job Role:
We are looking for additional help on our technical team to monitor and maintain internal and customer systems. Additionally, interaction with our internal staff solving user issues on a daily basis may be a significant part of this position. The role also calls for someone who can be available on a weekend day to install security updates once or twice a month. This will generally be a full time position working UK (GMT/BST) hours with the exception of weekend day that would be traded (i.e. one or two weeks of a month they might work Saturday and have Friday off or something similar). They will also be responsible for assisting in installing security updates in Docker container images and other maintenance tasks.

Required Skills and Experience:

• Proven experience in infrastructure engineering with a strong emphasis on Linux and AWS Cloud.
• Solid understanding of DevOps principles and practices, including experience with CI/CD tools (e.g., Jenkins, GitLab CI).
• Proficiency in scripting languages (e.g., Python, Bash) for automation tasks.
• Strong troubleshooting skills and the ability to resolve complex technical issues.
• Excellent documentation skills with a keen attention to detail.
• Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).
• Familiarity with networking concepts and security best practices.
• Strong customer service orientation and the ability to support end users effectively.
• Ability to work independently as well as part of a team.
• Proactive mindset and propose innovative solutions when necessary
• Familiarity with Microsoft Windows Server, Windows 10/11, Active Directory management

Desirable Qualifications:

• Relevant certifications (e.g., AWS Certified Solutions Architect, Certified Kubernetes Administrator) are advantageous.
• Experience with containerisation and orchestration tools (e.g., Docker, Kubernetes).
• Knowledge of infrastructure as code (IaC) tools (e.g., Terraform, Ansible).
• Knowledge of Google Workspace administration
• Knowledge of Azure AD / Entra and Microsoft 365 environments.

Exciting Benefits we offer:

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.