Head of Brands & Marcom

About Us

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.

Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.

Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses. We are backed by global investors such as Sequoia, Warburg Pincus, EDBI and Founders Fund – renowned backers of industry-shaking innovators.

What You Will Do:

• Plan and execute campaign material/assets/activation that ensures consistent brand identity.
• Work in collaboration with external agencies, freelancers and our in-house designers and retail team to prepare and execute end to end (offline & online) campaigns and measure and report on their effectiveness
• Oversee the quality of the content created by copywriters and designers to ensure that brand identity is adhered to.
• Project Manage end-to-end campaign execution to ensure 100% delivery on time
• Continuously assess and report on the results of campaigns and implement improvements where necessary.
• With an iterative mindset, you will develop and deliver a calendar of activity that supports the rollout of the Growth team's requirements, including offer and testing proposals
• Liaise with commercial and creative teams to bridge business goals and creative execution

What We Are Looking For:

• Bachelor's Degree in Marketing or similar.
• 5+ of professional Marketing experience ideally within the telecommunications industry and at least the last 2+ years in a digital product-based company managing B2C portfolio
• Strong experience in customer experience and journey, digital, churn retention, campaign management and customer lifecycle management.
• Highly numerate
• Ability to build cross functional relationships across territory

Benefits

One of Circles.Life's key missions is to build the best place to work and grow. In order to do that, we offer:

• Exponential career growth & ownership - Completely own your own career and determine how fast and in which direction you grow. Being in a hyper-growth environment means having the opportunity for 10x the learning at 10x the speed; watch your role expand as the company expands.
• Impact from Day 1 - Translate ideas to action and help us to blaze the trial for innovative products and shake up the telco world, and beyond.
• Talent Mobility - Circles.Lifers are given the opportunity to change roles internally, across functions and/or offices, through multiple structured programs (i.e. internal transfers, job shadowing or job rotation). We've witnessed many successful examples -e.g., from HR lead to Business Development Senior Manager.
• Talent Development - We stand for a culture of continuous learning and growing. Besides structured career development paths and quarterly performance reviews, we offer monthly learning brown bag sessions, manager training and L&D budget to support development of professional interests and efforts.

Interested to know more about us?

• LinkedIn | Facebook | Instagram | Twitter
• "Telco start-up Circles.Life snags funding from Warburg Pincus"
• "A deep-dive into how Circles.Life can become Singapore's unicorn"

Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.