Operations Executive - VAS (Value Added Services)
Dubizzle Labs
Date: 6 hours ago
City: Lahore
Contract type: Full time
As an Operations Executive, you’ll act as the bridge between sales, operations, and quality assurance — ensuring inspections run smoothly, documentation is accurate, and reports are delivered on time. You’ll play a key role in data management, reporting, and process optimization using Excel and Google Sheets.
Key Responsibilities
Inspection Operations & Coordination
Key Responsibilities
Inspection Operations & Coordination
- Coordinate and monitor vehicle inspections to ensure timely completion.
- Manage inspectors’ schedules and maintain inspection trackers.
- Handle follow-ups, re-inspections, and issue logs.
- Support sales by scheduling off-hour inspections when needed.
- Maintain inspection records and non-conformance logs in Excel/Sheets.
- Prepare daily and weekly operational reports and dashboards.
- Analyze trends to identify process gaps and recommend improvements.
- Handle lead creation, day-end reporting, and payment link generation.
- Act as liaison between sales, operations, and customer service for smooth handovers.
- Share regular updates on inspection progress and key metrics.
- Manage escalations and coordinate complex cases with senior teams.
- Maintain data accuracy across CRM and spreadsheet systems.
- Track KPIs and generate data-driven insights for process improvement.
- Support workflow automation and develop simple reporting templates.
- Bachelor’s/Diploma in Business Administration, Operations, or Finance.
- 2+ years of experience in operations, data management, or reporting.
- Advanced skills in MS Excel/Google Sheets (VLOOKUP, Pivot Tables, dashboards).
- Experience with CRM tools (Salesforce, HubSpot, or Zoho).
- Strong analytical, coordination, and communication skills.
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