Operations Manager

We are seeking a highly organized and results-driven Operations Manager to oversee our organization’s day-to-day activities. You will be responsible for ensuring smooth business operations, optimizing workflows, and implementing strategic initiatives that support the company's growth and efficiency.

Key Responsibilities:

• Oversee daily operations across all departments and ensure smooth execution of business processes
• Identify inefficiencies and implement process improvements to increase productivity
• Monitor KPIs and operational performance; prepare reports for senior management
• Manage budgets, forecasts, and resource allocation
• Coordinate with HR for recruitment, onboarding, and training of staff
• Ensure compliance with industry regulations, company policies, and safety standards
• Collaborate with cross-functional teams to implement strategic initiatives
• Develop and maintain vendor relationships and negotiate contracts where needed
• Handle client communication and operational escalations as required
  

Requirements:

• Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s preferred)
• Proven experience (3+ years) in an operations or similar leadership role
• Strong understanding of organizational workflows and business strategy
• Excellent communication, leadership, and decision-making skills
• Strong analytical and problem-solving capabilities
• Proficiency in MS Office and operations management software/tools
• Ability to multitask and manage time effectively in a fast-paced environment