Patient Relations Officer
The Indus Hospital
Date: 4 weeks ago
City: Lahore
Contract type: Full time
Job Description
- Start duty with daily round in Triage area, Waiting area, Clinical Areas & Non-Clinical Areas
- Handle patient/attendants especially during rush hours
- Addresses and resolves patients flow problems during shift
- Visit all patients ongoing to ensure their comfort and satisfaction and follow-up to resolve complaints.
- Updating and expediting the patient's plan of care with the physician
- Checks on delays in all sub processes including lab, consults, admission and referrals.
- Close Coordination with security supervisor to maintain strict visitor/attendant’s control
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