Premium Relationship Manager

Job Summary

This role is responsible for managing and growing a client portfolio, acquiring new clients, and deepening relationships thorough frontline sales. it involves identifying new opportunities, handling client negotiations and selling products like credit cards, personal loans and mortgages.

Key Responsibilities

• Focus on Asset Products i.e. Credit Cards, Mortgages, Personal Loans, & Easy Credit, SIMBA & Account upgrade From Personal to Premium, Premium to Priority Upgrade
• Focusing on Employee Banking companies for cross selling Asset products
• Optimizing business opportunities
• Complete understanding of Scorecard for both Financial and Non-Financial Aspects
• Awareness of all policies, procedures and regulations issued in relation to segment, money laundering prevention and treating customers fairly policy
• Strong understanding on FATCA and policies related to sanction countries
• Regular Client visits to acquire new clients
• Lending products clearly to customers discussing their requirements and dealing with inquiries face to face and over the phone
  
  

Skills And Experience

• Strong interpersonal skills
• Stakeholder management
• Decision making ability
• Communication skills
• Problem Solving skills
• Strong Negotiation skills
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.