Privilege Relationship Manager

Freelancerprox


Date: 4 days ago
City: Karachi
Contract type: Full time
Job Title: Privilege Relationship Manager

Department/Division: Privilege Banking Division

Reports to: Privilege Branch Manager

Job Summary:

To establish and maintain strong, trusting relationships with banking clients, surpassing competitors to foster brand loyalty and enhance financial outcomes.

Key Responsibilities:

Deliver Exceptional Client Experience

  • Develop and implement strategies to provide world-class experiences for Privilege account holders.


Grow Financial Portfolio

  • Formulate and execute sales strategies to expand the branchs current and savings account portfolio.


Client Prospecting

  • Continuously analyze the branchs 3 km vicinity to identify and acquire new clients.


Relationship Cultivation

  • Serve and deepen relationships within the assigned client portfolio to ensure long-term engagement and satisfaction.


Cross-Selling Expertise

  • Collaborate with the Branch Manager to position the branch as a one-stop shop for all client banking needs.


Competitive Excellence

  • Maintain thorough knowledge of competitors to deliver superior service and outshine the competition.


Client Issue Resolution

  • Dynamically address and resolve client inquiries and concerns promptly to maintain a seamless Privilege experience.


Compliance and Controls

  • Adhere to and implement KYC policies and anti-money laundering regulations in alignment with bank and regulatory standards.


Team Collaboration

  • Support the Branch Manager and colleagues to achieve the branch's Privilege Banking success.


Continuous Learning and Innovation

  • Stay updated on industry best practices and engage in creative thinking to elevate the Privilege Banking experience.


Educational Qualifications:

  • Graduate from a recognized university (preferably a Master's degree in Business or a related field).


Experience:

  • Minimum of 3 years of privilege banking experience. Exceptional candidates with a proven track record may also be considered.


Behavioral Competencies:

  • High integrity, confidence, excellent communication skills (English/Urdu, written and spoken), analytical mindset, energy, positivity, teamwork, and relationship management expertise.


Additional Information

  • Perform any other tasks assigned by management.

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