Program Manager

About Daraz:

Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.

For more information, please visit www.daraz.com.

Job Summary:

The Program Manager will play a key role in managing post-implementation projects related to Microsoft Dynamics 365 and Microsoft Azure. While the core implementations are already complete, the Program Manager will oversee enhancements, integrations, and development initiatives.

This role requires strong experience with Agile and Scrum frameworks, as the Program Manager will drive delivery using agile methodologies, working closely with Functional Consultants (FCs), the Finance team, and technology teams.

Key Responsibilities:

• Lead and manage post-implementation projects for MS Dynamics 365 and Azure-based solutions.
• Drive system integration, customization, and enhancement projects, ensuring platforms work seamlessly across business functions.
• Apply Agile and Scrum practices to plan, execute, and deliver high-quality solutions.
• Collaborate closely with Functional Consultants (FCs) and Finance stakeholders to capture requirements and ensure alignment with business needs.
• Facilitate daily stand-ups, sprint planning, retrospectives, and ensure agile best practices are followed.
• Oversee development projects, ensuring timely delivery and adherence to quality standards.
• Manage project timelines, budgets, risks, and resource allocation.
• Act as a key liaison between technical teams, business users, and senior management.
• Foster continuous improvement, transparency, and collaboration across teams.

Required Skills/Abilities:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Business, or related field.
• Proven experience as a Project Manager in technology-driven projects.
• 5-7 years of experience with Microsoft Dynamics 365 (D365) and Azure implementations (prior implementation experience is a must).
• Solid background in leading development and integration projects post-implementation.
• Hands-on experience working with Agile and Scrum frameworks; proven track record of managing projects in an agile environment.
• Strong leadership and people management skills, with experience managing Functional Consultants and Tech teams.
• Excellent communication, stakeholder management, and problem-solving abilities.
• Preferred / Good-to-Have
• Experience working with SAP systems.
• Prior exposure to B2B companies, especially in commerce, retail, or logistics.
• Experience working in high-growth environments similar to Daraz, with a strong focus on scalability and integration.
• Agile certifications (e.g., CSM, SAFe, PMI-ACP) are an advantage.

What We Offer:

• International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group).
• A platform to learn from Alibaba's world-leading ecosystem.
• Rigorous training and exposure in team management, leadership, business analytics, and operations.
• An opportunity to train the next generation of business leaders in the e-commerce industry.
• Competitive salary and incentive package.