Project Manager - Fulfillment Operations

About Daraz

Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.

For more information, please visit www.daraz.com.

Job Summary:

The Infrastructure Manager for the Fulfillment Department is responsible for overseeing the planning, implementation, and maintenance of all physical and technological infrastructure supporting warehouse and order fulfillment operations. This includes managing warehouse management systems (WMS), conveyor and automation systems, networking, hardware, and facility utilities critical to efficient order processing and distribution.

Key Responsibilities:

• Managing FBD (Fulfilled by Daraz) across PK, Inbounding, Outbounding, Service Level, Seller experience, Customer experience.
• Collaborating and coordinating with Commercial teams to align daily incoming shipments and promote FBD growth and health.
• Identifying performance gaps in the warehouse’s operations, drive programs to close gaps and revamp existing processes for better results.
• Overseeing warehouse inventory health, utilization, clearance.
• Data Analysis
• BRD & PRD creation
• Leading CAPEX, OPEX, and expansion projects to drive efficiency and sustainability
• Responsible for department PRs, GRNs
• Significant cross functional coordination with Admin, Procurement, IT, and HSSE teams to initiate, execute, and conclude projects.
• CAPEX Forecasting and allocation
• Monitoring and maintaining HSSE, 5S, and warehouse standards.

Required Skills/Abilities:

• Bachelors or Master’s Degree in a Business Discipline preferably Supply Chain Management
• Minimum of 1-3 years of experience handling business stakeholders, project management in a tech or ecommerce environment.
• Proficient with the use of Microsoft Office, Advanced Excel.
• Basic SQL knowledge would be an advantage.

What we offer:

• International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group)
• A platform to learn from Alibaba's world-leading ecosystem
• Rigorous training and exposure in team management, leadership, business analytics, and operations
• An opportunity to train the next generation of business leaders in the e-commerce industry
• Competitive salary and incentive package