QA Executive (Customer Support - Chat Based)
Dark Bytes
Date: 22 hours ago
City: Lahore
Contract type: Full time

Requirements:
At least 2 years of experience in chat-based CSR
Prior QA experience (knows how to review quality chats)
Excellent written English
Able to check chats for tone, grammar, and protocol adherence
Can create KPIs, evaluate performance & assign scores
Detail-oriented with strong observation skills
Shifts: 8AM–4PM | 4PM–12AM | 12AM–8AM (2 resources per shift)
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