Relationship Officer – Deposit Banking

Mobilink Microfinance Bank Ltd


Date: 2 weeks ago
City: Sialkot
Contract type: Full time
Job Details

  • What is Relationship Officer – Deposit Banking - MMBL?

    • Skilled in direct sales
    • Understanding of Customer behavior and distribution
    • Ability to work under pressure
    • Presentation skills
    • Customer focused
    • Socialization ability
    • Proficient in MS office
    • Self-motivated & career oriented
    • Ability to work in a team
    • Ability to work under pressure

  • What Relationship Officer – Deposit Banking - MMBL does?

    • Responsible for execution of customer acquisition process in order to build a healthy portfolio for liability growth and cross sell targets of the team.
    • Ensure to build up a CALSA / TD customer portfolio within agreed time period.
    • Ensure overall assigned portfolio targets are achieved product wise CALSA / SA / TD on weekly/monthly/quarterly and annual basis.
    • Take onboard Free Lancers / Brand Ambassador to make a deposit mobilization team of 25 head counts for retail deposit marketing.
    • Ensure targeted percentage of portfolio mix i.e. between CASA and Term Deposit is achieved.
    • Achieve fairly priced deposit to support retail deposit growth on the back of multiple accounts.
    • Establish and maintain good relationships with key potential clients, and develop these into successful, ongoing business relationships.
    • Ensure the objectives are met within Bank policies, procedures, strategies and maintain coordination with internal units of the branch.
    • Ensure deposit mobilization and NTB Account Opening run rate on daily basis.
    • Understand the problems and challenges of clients and seek help from RM/BM to better address those needs.
    • Seek opportunities to cross-sell or upsell to existing clients.
    • Monitor and assess the activities of our competitors to proactively satisfy and retain MMBL clients.
    • Provide excellent service to maintain a positive reputation for the business.
    • Resolve any customer complaints promptly and professionally.
    • Any task/ assignment assigned by Line Manager to be completed in efficient and effective manner.

  • What are we looking for and what does it require to be Relationship Officer – Deposit Banking - MMBL?

    • Hold a Bachelor’s degree from a reputable Institution in business administration, commerce, accounting, marketing, economics, finance or equivalent.
    • A good understanding of Deposit products and its workability. Must possess knowledge about CASA & bilinear fundamental to achieve CASA growth.
    • Preferably have a minimum of 1-year relevant work experience in sales, management, and operations experience within the retail/consumer banking or any other industry.
    • Fresh Graduates/Master’s degree holders of A Class Universities / Colleges having sales aptitude & passion.


Job Locations:

  • Sialkot Branch



About MMBL

Mobilink Microfinance Bank Ltd. is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

Why Join MMBL ?

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.

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