Sales Support - Lahore

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

The Role

As a Sales admin, you will report to a Country Manager, Compressor Technique Service Division. We are looking for an Aftermarket sales admin who will be responsible for all the correspondence with the customer and sales team in accordance with Atlas Copco standards and assigned KPIs.

What we expect from you?

• Provide administrative support to the Aftermarket Sales Team by responding to customer inquiries with Atlas Copco standards and assigned KPIs.
• Active coordination with logistic team. Expected to have good understanding of import procedures and processes along with local sales.
• To co-ordinate with the logistic team on parts warehousing and for delivery of parts.
• Generate and provide customers with order acknowledgments and proceed with the booking of all the local sales and indent sales orders after confirmation and send parts & services invoices to customers.
• To help aftermarket sales team to communicate and coordinate with finance departments on account receivables, order booking & invoicing in compliance with company financial policy and procedures.
• Follow up with customers regarding payment issues and coordinate resolution.
• Keep and maintain an updated record of all back-office activities in soft and hard form for audit purposes.
• Good understanding and knowledge of ERP systems preferably SAP starting from customer order receipt to invoicing.
• To book sales orders into ERP system and keep active follow up on order status monitoring, issue of pending order, order close and order invoice, etc.
• Preparation of status reports, daily logs, and follow-up sheets to enhance productivity.
• Ability to analyze reports and create local database on MS Office.
• Preparation of technical and commercial quotations for customers and distributors.
• Cold calling to customers to obtain appropriate information from customers about their requirements to assist field-based sales team.
  
  
  

To succeed, you'll need:

• Bachelor’s in business administration or science from a reputed university.
• Should have at least 1-2 years of proven experience in back-office sales administration.
• Basic techno commercial acumen.
• Sound knowledge of online/offline database software.
• Good communication and Problem-solving skills.
• Proactive, growth mindset personality with a can-do approach.
• Ability to work under pressure.
• Able to build strong and effective working relationships with customers at all levels.
• Expertise in MS Office (particularly Excel).
• Must have an excellent conception of customer dealing in B2B sales and service organization.
  
  
  

In return, we offer

• We believe and foster a learning culture where global mobility is an important enabler for growth.
• Our learning culture supports you on your journey: benefit from our individual learning opportunities (LinkedIn Learning e.g.), our feedback culture, the internal job portal, global project assignments, or on-site training from our academy.
• You will experience an onboarding program.
• We support you and your well-being with different programs supported by our Wellness Committee and Social Committee
• We offer health insurance, paid leave, and retirement benefits.
  
  
  

What You Can Expect From Us

At Atlas Copco, we have a friendly, family-like atmosphere and a culture known for respectful interaction, ethical behavior, and integrity. We offer plenty of opportunities to grow and develop, as well as the potential to see your ideas realized and make an impact. You will have plenty of occasions for international interaction and, as part of the Atlas Copco Group, you also have access to global job opportunities.

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.