Senior Facilities Manager | Karachi

CBRE Asia Pacific


Date: 14 hours ago
City: Karachi
Contract type: Full time
About the Role:
As a CBRE Sr. Facilities Manager, you will manage many functions of building operations and maintenance for a facility, campus, or portfolio of buildings.


What You'll Do:
  • Provide formal supervision to employees. Track the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
  • Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
  • Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
  • Maintain positive client relationships and conduct meetings on unresolved facility issues.
  • Prepare and manage large and high-profile capital projects, operating budgets, and variance reports.
  • Perform facility inspections quality assurance following local, state, and federal regulations. Suggest and implement operational efficiencies, repairs, and upgrade opportunities.
  • Create environmental health and safety procedures for facilities.
  • Develop vendor relationships and oversee invoicing procedures. Review and approve purchase orders for the procurement of parts, services, and labor for projects.
  • Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
  • Identify and solve technical and operational problems of complexity.
  • Understand and recognize the broader impact across the department.
  • Improve and change existing methods, processes, and standards within job discipline.

Essential Duties and Responsibilities
  • To ensure the fabric of the building internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets.
  • To be responsible for all the health and safety compliance onsite, including that of third-party services providers and maintenance record's.
  • To act as the expert for all hard and soft services as applicablee
  • Develop and manage annual operating budgets, ensuring adherence to financial targets.
  • Collaborate with internal teams and external vendors to coordinate maintenance, repairs, and improvements.
  • Conduct regular inspections of office locations to identify areas for improvement and ensure adherence to quality standards.
  • Implement and monitor preventive maintenance programs to enhance property longevity and performance.
  • Serve as the primary point of contact for client inquiries and concerns, addressing issues in a timely and professional manner.
  • Cultivate strong relationships with clients and colleagues to enhance workplace culture and operational effectiveness.
  • Prepare and present reports on operational performance, budget status, and service delivery metrics.
  • Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings.
  • To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports. To oversee and manage all CMMS activity relevant to the sites.
  • To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within all properties including these managed by repartees, as applicable.
  • To support project/work programs on site, acting as the liaison point for all parties involved
  • To produce management reports in accordance with the needs of the business.
  • To monitor FM works onsite and liaise with service providers/sub-contractors.
  • Act as the local point of contact/liaison for external contractors and consultants, monitor contractors' on-site activities and report on inappropriate Health and safety arrangements.
  • Preparing and reporting the gaps identified in day-to-day operational activities (covering all soft and hard services)
  • Preparing and maintaining the asset reports for all equipment and assets installed at the client site
  • Responsible for preparing detailed reporting of the shortcomings on Daily/Weekly/Monthly basis and reporting it back to the reporting Manager
  • Follows security and emergency procedures as defined for the office. Responds to emergency situations in a calm, efficient manner. Summons provides appropriate assistance and makes appropriate notifications according to operating procedures.
What You'll Need:

  • Bachelor's Degree preferred preferably in Engineering (Electrical/Mechanical) with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred.
  • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is
  • Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
  • Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Extensive organizational skills and an advanced inquisitive mindset.
  • Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.
  • Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
  • Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Extensive organizational skills and an advanced inquisitive mindset.
  • Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.
Qualifications
  • Masters/ Bachelors degree level or equivalent - Technical qualification preferred. (Mechanical/Electrical) Engg with experience of 5-8 years
  • Previous facilities management experience
  • Excellent customer service, interpersonal and communication skills
  • High degree and knowledge reference of Health and Safety Requirements

Analytical skills
  • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention.
Education and Experience
  • 5-8 years of Administrative or facility experience with on-hand knowledge on managing customer relationship.
Communication Skills
  • Ability to comprehend, analyze, and interpret the most complex business documents.
  • Ability to respond effectively to the most sensitive issues.
  • Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action
  • Ability to assess circumstances, empathize and offer help
  • Utilize a high level of attention to detail as well as strong interpersonal skills

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