Senior Inquiry Officer

K-Electric


Date: 3 weeks ago
City: Karachi
Contract type: Full time
Our employees are our company's greatest asset - they are our real competitive advantage. We possesse immense power of innovation, immagination and a desire to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company's mission.

Purpose

Responsible for conducting fair and unbiased domestic inquiries into employee misconduct or policy violations, ensuring adherence to legal and organizational procedures.

Education (Mandatory)

LL.B. / BA

Functional Competencies

DRIVES RESULTS > Value (CUSTOMER CENTRIC + ENERGIZED)

Builds High Performance Team > (Value = Respectful / Energized)

BUILDS HIGH PERFORMING TEAM > Value (ENERGIZED + RESPECTFUL)

DRIVES CHANGE > Value (ENERGIZED)

INTERNAL & EXTERNAL STAKEHOLDER MANAGEMENT > Value (CUSTOMER CENTRIC + RESPECTFUL)

MENTAL AGILITY > Value (ENERGIZED)

SELF AWARENESS > Value (ACCOUNTABILITY)

Safe

Area Of Responsibilities

  • Lead and manage domestic inquiries as per company policy and labor laws.
  • Collect and analyze evidence; maintain proper documentation.
  • Conduct interviews with complainants, accused, and witnesses.
  • Prepare detailed, factual inquiry reports with findings and recommendations.
  • Ensure confidentiality, impartiality, and due process.
  • Excellent written communication skills in both Urdu and English for preparing bilingual documents and reports.
  • Proficient in MS Office (Word, Excel, PowerPoint) for documentation and reporting.
  • Ensure proper record keeping and maintenance of inquiry-related files and documents.
  • Possess strong legal drafting skills for preparing notices, reports, and related documents.
  • Demonstrate effective presentation skills for internal briefings and disciplinary review meetings.
  • Represent the organization in court or legal proceedings, when required, on behalf of the management.

Preferred Job Experiences

Prior experience in legal, HR, or compliance investigations preferred.

Strong legal knowledge (labor and employment laws)

High integrity, objectivity, and professionalism

KE provides equal employment opportunity (EEO) to all persons regardless of age, color, origin, physical or mental disability, race, religion, creed, gender, marital status, status with regard to public assistance or any other characteristic protected by federal, state or local laws.

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