Site Reliability Engineering (SRE) Lead – AWS

10 - 15 Years 1 Opening Hyderabad

Role description

Job Title: Site Reliability Engineering (SRE) Lead

Experience Required

• Overall: 15+ years in software engineering, systems engineering, or related fields and team management experience.
• Cloud Expertise: Minimum 5 years of hands-on experience in AWS environments.

Role Overview

As the SRE Lead, you will own the reliability strategy for mission-critical systems and lead a team of engineers to ensure high availability, scalability, and performance. You will combine technical expertise with leadership skills to drive operational excellence and foster a culture of reliability across engineering teams.

Key Responsibilities

• Leadership & Strategy
• Define and implement SRE best practices across the organization.
• Proven expertise in production support, resilience engineering, disaster recovery (DCR), automation, and cloud operations
• Mentor and guide a team of SREs, fostering growth and technical excellence.
• Collaborate with senior stakeholders to align reliability goals with business objectives.
• Reliability & Performance
• Establish SLIs, SLOs, and SLAs for critical services and ensure adherence.
• Drive initiatives to improve system resilience and reduce operational toil.
• Excellent in designing systems that detect and remediate issues without manual intervention – Self Healing systems, Runbook automation
• Exposure to tools like Gremlin, Chaos Monkey, AWS FIS to simulate outages and improve fault tolerance
• Incident Management
• Act as the primary point of escalation for critical production issues and lead major incident response, root cause analysis, and postmortems.
• Perform detailed post-incident investigations to identify underlying causes. Document findings and share learnings to prevent recurrence.
• Implement preventive measures and continuous improvement processes.
• Observability
• Champion monitoring, logging, and ing strategies using tools like Prometheus, Grafana, ELK, and AWS CloudWatch.
• Build real-time dashboards to visualize system health and reliability metrics.
• Configure intelligent ing based on anomaly detection and thresholds.
• Combine metrics, logs, and traces to enable root cause analysis and reduce Mean Time to Resolution (MTTR).
• Knowledge of AIOps or ML-based anomaly detection for proactive reliability management.
• Collaboration
• Work closely with development teams to integrate reliability into application design and deployment
• Promote a culture of shared responsibility for uptime and performance across engineering teams.
• Strong interpersonal and communication skills for technical and non-technical audiences.

Required Skills

• Deep expertise in AWS services (EC2, ECS/EKS, RDS, S3, Lambda, VPC, FIS, Cloudwatch).
• Hands-on experience with Infrastructure as Code (Terraform, Ansible, CloudFormation).
• Advanced knowledge of monitoring and observability tools.
• Excellent leadership, communication, and stakeholder management skills.

Skills

SRE, AWS, Terraform, Ansible, Prometheus, Incident management, Disaster Recovery.

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.