SN Consultant

2 - 5 Years Hyderabad Office 23h ago 23 hours ago

Job Description:

INRY is an Elite ServiceNow partner and one of America's fastest-growing companies (recognized in INC 5000, Financial Times). As a leading ServiceNow partner for over twelve years, we have been closely aligned with ServiceNow in every step of their growth. As a Design partner, we helped build and mature the product. We drove success at over 400 Fortune 500 customers.

Our success and identity are built on the following:

• Rapid time to value.
• Easy to work with.
• INRY assurance for quality and reliability.

We are seeking a ServiceNow Technical Consultant with excellent communication skills. If you are a ServiceNow professional with a proven track record of success in solution design, configurations and integrations implementation, we would love to hear from you.

Job responsibilities:

• Client Engagement: Build strong relationships with clients, serving as a trusted advisor and subject matter expert on ServiceNow and ensuring their success and satisfaction with our solutions.
• Implementation Management: Be a part of end-to-end implementation projects, from requirements gathering and solution design to testing, deployment, and post-implementation support.
• Solution Design: Collaborate with clients to understand their business requirements and translate them into ServiceNow solutions.
• Workshops: Conduct workshops with clients to facilitate knowledge transfer and promote user adoption of ServiceNow solutions.
• Configuration: Configure ServiceNow applications to meet client specifications, leveraging your expertise in the platform's capabilities and best practices. Work on system management, user data management, Platform updates, Scripting, and updating User Stories.
• User Acceptance Testing (UAT): participate in UAT efforts, including test planning, scenario development, test execution, and defect management, ensuring that solutions meet quality standards and fulfill business requirements.
• Enablement and Adoption: Participate and conduct interactive sessions to educate stakeholders on platform capabilities, best practices, and industry trends, empowering them to maximize the value of their ServiceNow investment.
• Best Practices: Stay abreast of the latest ServiceNow developments, trends, and best practices, and proactively identify opportunities for process optimization and enhancement.

Job requirements:

• Minimum 3 years of real-time hands-on ServiceNow platform experience.
• Bachelor's degree in computer science, Information Technology, Engineering, or a closely related field.
• ServiceNow Certified System Administrator certification is mandatory, any CIS certification is preferred.
• Experience with any ServiceNow ITSM/HRSD/SPM/CSM solutions.
• Proven history of working effectively with cross-functional teams.
• Experience with client management and project management.
• Excellent problem-solving ability and time management.
• Proactive communication skills, presenting technology as business solutions.
• Good business sense and relationship-building skills.
• Must be a self-starter with the ability to deal with ambiguity and white spaces and have a start-up mindset.
• Must be flexible and ready to pivot based on the changing demands of a project.

We offer an INRY Flex policy that allows our employees to choose their work schedule. While we value flexibility, we also expect an overlap with US time zones to facilitate collaboration. Occasionally, late-night meetings may be required. We understand the importance of work-life balance, and if you stretch beyond regular hours, compensatory time off is available.

Join us at INRY and be part of a dynamic team dedicated to delivering innovative solutions and exceeding client expectations.

Skill Requirements:

Skill Skill Level Required / Desired
Communication skills Excellent Required
Customer engagement Competent Required
ServiceNow Developer Competent Required

Job Details:

Job ID JOB0001184
Department INRY Apps
Job Type Full Time
Location

• Hyderabad Office