Software Asset Management (SAM) Specialist

At Valus, were building the future of loyalty through AI-powered SaaS solutions that help businesses connect with their customers in smarter, more meaningful ways. We thrive on collaboration, innovation, and the relentless pursuit of creating value at every touchpoint.

Our team is driven by curiosity, creativity, and a growth mindset. Every challenge is a chance to learn, every idea can spark transformation, and every individual contributes to shaping the journey ahead. Together, we explore new possibilities, push boundaries, and design solutions that scale globally while delivering real impact locally.

About The Role

As a Software Asset Management (SAM) Specialist, you will play a critical role in helping global enterprises gain visibility and control over their software assets. Youll support the implementation and ongoing managed services of SAM tools, ensuring compliance, optimizing license usage, and delivering actionable insights across IT, procurement, and business functions.

This is a high-ownership role where attention to detail, analytical thinking, and cross-functional collaboration are key. Youll manage the daily operations of the SAM program and directly contribute to smarter, cost-effective software management at scale.

Key Responsibilities

• Manage the complete lifecycle of software assets from planning and acquisition to deployment, monitoring, and retirement.
• Maintain license compliance across multiple models (subscription, perpetual, EULA) and reconcile entitlements with discovered software.
• Track and optimize license usage for cloud, SaaS, hybrid, and on-prem environments.
• Work with SAM discovery tools (agent-based, agentless, and network-based) to normalize and track versions, editions, and license keys.
• Create dashboards and compliance reports for IT, procurement, and business stakeholders.
• Provide hands-on support during implementation, onboarding, and ongoing managed services.
• Assist with training and knowledge transfer for internal teams.
  
  
  

Success Metrics

• Improved visibility and accuracy of enterprise software asset inventory.
• Reduction in over-licensing or under-licensing conditions.
• Timely delivery of compliance and audit-ready reports.
• Increased license utilization efficiency across SaaS, cloud, and on-prem platforms.
• Smooth implementation and knowledge transfer to internal stakeholders.
  
  
  

Preferred Skills & Experience

• 2+ years of experience in Software Asset Management programs.
• Hands-on knowledge of SAM/discovery tools (Flexera, Snow, ServiceNow SAM, or similar).
• Familiarity with ITIL SAM practices and ISO/IEC 19770 standards.
• Strong analytical skills and ability to manage and interpret large datasets.
• Exposure to cloud, hybrid, and on-premises license management.
• Excellent communication and interpersonal skills to collaborate across departments.
• Demonstrated ability to adhere to security and service operations requirements.