System Administrator (Cloud Solutions)

About Daraz:

Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030

Job Summary:

We are seeking a skilled System Administrator to manage, maintain, and improve our IT infrastructure. The ideal candidate will be responsible for installing, configuring, and supporting system software and hardware, ensuring the stability and security of our networked environments.

Key Responsibilities:

• Install, configure, and maintain servers, networks, and operating systems (Windows/Linux).
• Manage Active Directory, DNS, DHCP, Group Policies, and other Windows server roles.
• Monitor system performance and troubleshoot issues related to hardware, software, and network.
• Implement and maintain data backup, disaster recovery, and system security strategies.
• Manage user accounts, permissions, and access rights.
• Apply OS patches and upgrades regularly, and upgrade administrative tools and utilities.
• Configure and maintain virtual environments (e.g., VMware, Hyper-V).
• Collaborate with IT and other departments to support technical needs and resolve issues.
• Maintain documentation for system configurations, procedures, and troubleshooting guides.
• Provide Tier 2/3 support for IT support tickets and incidents.
• Ensure compliance with company policies and IT security best practices.

Qualifications & Skills:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 3+ years of experience as a System Administrator or similar role.
• Strong knowledge of Windows Server, Linux, virtualization platforms, and network protocols.
• Experience with cloud services (Azure, Alibaba) is a plus.
• Familiarity with scripting languages like PowerShell, Bash, or Python.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and organizational abilities.
• Certifications like MCSA, RHCE, CompTIA Server+, or VMware are advantageous.

What we offer:

• International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group).
• A platform to learn from Alibaba's world-leading ecosystem.
• Rigorous training and exposure in team management, leadership, business analytics, and operations.
• An opportunity to train the next generation of business leaders in the e-commerce industry.
• Competitive salary and incentive package.