Technical Implementation Engineer

In this role you will:

• Collaborate with internal teams to gather and scope new product requirements during customer implementations
• Perform technical steps of the implementation process, including developing and reviewing site specific data configs
• Manage and perform bulk dashboard uploads, like historical data backloads and global product data changes using custom scripts and SQL queries
• Upload and track customer specific dashboard data configurations
• Document and maintain customer portfolios
• Provide time estimates to clients who require additional customizations to be done and communicate with them throughout the process to obtain feedback and approval
• Provide technical support in customer implementation calls
• Collaborate with the product, development and success teams to track and deploy custom requirements by customers during implementations
• Provide Tier 3 Support for implementations related issues and communicate with internal teams

Skills and Requirements:

• Bachelor's Degree in Engineering, Computer Science or related field
• 1-2 years of relevant experience
• Must have Hands-on experience with SQL
• Experience using Jira, Slack, and GitHub
• Knowledge about HL7 standards is a plus
• Must have excellent English communication skills and experience with documenting root cause analysis
• Must have the ability to multitask in a fast paced environment
• Ability to work in a 24x7 environment

“So what’s in it for me,” you ask?

We pride ourselves for being a culture-based company buzzing with high-energy. Aside from the enthusiastic environment, you'll enjoy:

• Competitive salary
• Health insurance
• Referral bonuses
• Generous vacation time
• Paid Maternity and Paternity leave
• Work from home days
• Lunch facility within office
• Travel allowance
• Company equipment (laptop, internet device, screens etc)
• Professional development and career growth opportunities
• Awesome team members

If we still have your attention, don't delay, send us your resume!