Technical Service Specialist

Abbott Laboratories


Date: 6 hours ago
City: Islamabad
Contract type: Full time

Position: Technical Service Specialist

Division: Core Diagnostics

Location: Islamabad

Job Summary:

The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations.

Major Responsibilities:

  • Provide first line service to customers (service interventions which may require less than 4 hours labor time)
  • Schedule and perform planned/predictive maintenance (PM/PdM) activities
  • Schedule, perform and document hardware and software updates (TSBs)
  • Assist with instrument installations and deinstallations
  • Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district
  • Travel within the service area

Education/Knowledge & Experience:

  • Bachelor's degree; preferably BE/ME in Biomedical/Electrical/mechanical
  • Minimum of 4-5 years’ experience in relevant field
  • Proven track record in a similar position supported by management and customer references
  • Successful engagement with customers, specifically lab staff
  • Technical expert for product line responsibility
  • Ability to identify and drive resolution of issues
  • Strong experience in use of analytical tools and software
  • Computer expertise including word processing, spread sheet and database management applications
  • Strong communications skills both verbal and written

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Admin & Liaison Officer

Triangle Triangle Génération Humanitaire, Islamabad
5 hours ago
Posted date 30th September, 2025 Last date to apply 30th October, 2025 Country Pakistan Locations Islamabad Category Administration Salary 163000 Type Contractual Position 1 Experience 5 years Maximum Age 35 years Background / Mission Presentation Triangle Génération Humanitaire (TGH) is a French international solidarity organization implementing emergency, rehabilitation, and development programs across multiple sectors, including WASH, food security, livelihoods, education,...

Technical Application Specialist

Abbott Laboratories, Islamabad
6 hours ago
Position: Technical Application Specialist Division: Core Diagnostics Location: Lahore Job Summary: The Technical Application Specialist is responsible for delivery of customer operator training and coaching in Abbott training facilities and onsite and providing on site assay implementation, application support, and application troubleshooting on Abbott Systems. Major Responsibilities: Ensures that all activities are performed in compliance with quality system requirements Deliver...

Customer Project Manager

Ericsson, Islamabad
1 day ago
Join our Team About this opportunity: We are looking for a Customer Project Manager (CPM) who will lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract. What you will do: Establish the project plan baseline: define project...