VOIP Engineer

ibex


Date: 2 weeks ago
City: Lahore
Contract type: Full time
We are seeking a skilled VOIP Engineer to join our team and contribute to the development and maintenance of our telephony infrastructure. The ideal candidate will have a strong understanding of telephony systems, scripting languages, and cloud technologies. They will be responsible for designing, implementing, and supporting telephony solutions that meet our business needs.

Responsibilities

Proficient in setting up and configuring telephony platforms such as Asterisk, FreeSWITCH, or other industry-standard solutions.

  • Deep understanding of telephony protocols (SIP, Sofia, etc.) and their applications.
  • Ability to write AGIs (Asterisk Gateway Interface) and APIs to integrate with other systems.
  • Experience with Call center custom deployment in Free SWITCH /Asterisk.
  • Knowledge of call routing strategies, queue management, and reporting.
  • Ability to integrate webphones into telephony systems using technologies like WebRTC.
  • Experience in designing and implementing scalable telephony solutions to handle increasing call volumes.
  • Knowledge of deployment strategies and best practices for telephony systems.
  • Ability to deploy and manage telephony systems using containerized environments.
  • Proficiency in scripting languages (Python, Bash) for automation and development tasks.
  • Ability to write clean, efficient, and maintainable code.
  • Provide technical support to users and other team members.
  • Stay up-to-date with the latest trends and technologies in the telephony industry.
  • Actively seek out opportunities for professional development.
  • Deep knowledge of Cisco voice gateways.
  • Provide technical support.

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Minimum 1 years of experience in telephony development.
  • Strong understanding of telephony protocols, systems, and architectures.
  • Experience with at least one telephony platform (Asterisk, FreeSWITCH, etc.).
  • Proficiency in scripting languages (Python, Bash).
  • Knowledge of containerization and orchestration tools.
  • Excellent problem-solving and analytical skills.
  • Ability to work independently and as part of a team.

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