Account Manager (Onsite, Islamabad, PKR Salary)

HR POD Careers


Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
Requirements:

  • 2–5 years of experience in account management, client servicing, or project coordination.
  • Strong communication, negotiation, and stakeholder management skills.
  • Ability to manage multiple clients and priorities simultaneously.
  • Understanding of service delivery or SaaS-based environments.
  • Strong organizational skills with attention to detail.
  • Problem-solving mindset with ability to handle escalations.
  • Comfortable working in cross-functional teams.


Responsibilities:

  • Manage a portfolio of assigned clients and ensure ongoing satisfaction.
  • Serve as the main communication bridge between clients and internal teams.
  • Oversee project/service delivery timelines, milestones, and expectations.
  • Identify risks in delivery and proactively resolve client concerns.
  • Drive account growth through upselling and expansion opportunities.
  • Prepare regular reports on account status, performance, and progress.
  • Coordinate with delivery, product, and support teams to ensure alignment.
  • Maintain strong long-term client relationships to support renewals.

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