Commercial Manager, Pakistan
Emirates
Date: 3 weeks ago
City: Karachi
Contract type: Full time
Job Purpose
Emirates is one of the world’s leading international airlines, connecting people and businesses across its global network. Through its commitment to service excellence, innovation and commercial performance, Emirates continues to deliver a premium travel experience to customers worldwide.
We are seeking an experienced and commercially driven Commercial Manager to lead pricing activities for the airlines, Emirates Online (EOL), field marketing, pricing and fares distribution. Based in Pakistan, the role will focus on driving revenue growth, maximising yield, strengthening market share and identifying new business opportunities. The successful candidate will develop and implement commercial strategies, lead a high-performing team and collaborate with internal and external stakeholders to achieve business objectives.
The Commercial Manager will lead and manage the Pricing Team, ensuring effective delivery of EOL, field marketing, pricing and fares distribution activities. The role will drive revenue, yield and passenger growth by monitoring market performance and coordinating with relevant Head Office teams on fares and booking-class availability.
The role holder will monitor competitor activities, market trends and industry developments to identify commercial opportunities, mitigate risks and strengthen market positioning. This will include preparing market intelligence, competitor analysis, route performance reports, market-share assessments and regular sales and marketing reports to support informed commercial decision-making.
The Commercial Manager will ensure timely and accurate distribution of fares, fare rules and products across relevant sales channels, while supporting efficient distribution processes. The role will also oversee group sales and inclusive tour business, including commercial negotiations, seat allocations, utilisation monitoring and coordination with internal teams and travel partners.
Responsibilities will include managing debit and credit memo investigations, revenue accounting queries, ticketing compliance and commercial advisory communications to travel agents. The successful candidate will resolve complex commercial and customer sales issues while ensuring adherence to company policies, sales procedures and customer service standards.
The role holder will maintain effective relationships with travel agents, online travel partners and other key stakeholders, communicating relevant policy changes and market developments. They will also develop and manage annual business plans, budgets and monthly sales reports for EOL activities.
Qualification
The ideal candidate will hold a bachelor's degree, preferably in Business Administration, Economics, Travel and Tourism or a related discipline, and have significant experience in airline sales, travel agency operations or commercial management, including team leadership experience. A strong understanding of airline sales distribution, pricing, fares, yield management, group sales and travel trade operations is essential.
The candidate should demonstrate the ability to analyse market trends, develop commercial strategies and deliver revenue and sales targets. Excellent leadership, planning, organisational, negotiation and stakeholder-management skills are required, together with strong analytical and reporting capabilities and proficiency in Microsoft Office applications. The ability to manage competing priorities, work under pressure and meet tight deadlines is essential, along with excellent written and spoken English communication skills.
If you are a commercially focused professional with strong airline industry expertise, proven leadership capabilities and a passion for driving revenue growth, we invite you to apply for this opportunity. Join Emirates and contribute to strengthening our commercial performance, building strategic partnerships and delivering sustainable business growth in Pakistan.
Salary & benefits
We offer a competitive, market-aligned compensation package, together with benefits in accordance with company policy and the applicable terms and conditions of employment in Pakistan.
Emirates is one of the world’s leading international airlines, connecting people and businesses across its global network. Through its commitment to service excellence, innovation and commercial performance, Emirates continues to deliver a premium travel experience to customers worldwide.
We are seeking an experienced and commercially driven Commercial Manager to lead pricing activities for the airlines, Emirates Online (EOL), field marketing, pricing and fares distribution. Based in Pakistan, the role will focus on driving revenue growth, maximising yield, strengthening market share and identifying new business opportunities. The successful candidate will develop and implement commercial strategies, lead a high-performing team and collaborate with internal and external stakeholders to achieve business objectives.
The Commercial Manager will lead and manage the Pricing Team, ensuring effective delivery of EOL, field marketing, pricing and fares distribution activities. The role will drive revenue, yield and passenger growth by monitoring market performance and coordinating with relevant Head Office teams on fares and booking-class availability.
The role holder will monitor competitor activities, market trends and industry developments to identify commercial opportunities, mitigate risks and strengthen market positioning. This will include preparing market intelligence, competitor analysis, route performance reports, market-share assessments and regular sales and marketing reports to support informed commercial decision-making.
The Commercial Manager will ensure timely and accurate distribution of fares, fare rules and products across relevant sales channels, while supporting efficient distribution processes. The role will also oversee group sales and inclusive tour business, including commercial negotiations, seat allocations, utilisation monitoring and coordination with internal teams and travel partners.
Responsibilities will include managing debit and credit memo investigations, revenue accounting queries, ticketing compliance and commercial advisory communications to travel agents. The successful candidate will resolve complex commercial and customer sales issues while ensuring adherence to company policies, sales procedures and customer service standards.
The role holder will maintain effective relationships with travel agents, online travel partners and other key stakeholders, communicating relevant policy changes and market developments. They will also develop and manage annual business plans, budgets and monthly sales reports for EOL activities.
Qualification
The ideal candidate will hold a bachelor's degree, preferably in Business Administration, Economics, Travel and Tourism or a related discipline, and have significant experience in airline sales, travel agency operations or commercial management, including team leadership experience. A strong understanding of airline sales distribution, pricing, fares, yield management, group sales and travel trade operations is essential.
The candidate should demonstrate the ability to analyse market trends, develop commercial strategies and deliver revenue and sales targets. Excellent leadership, planning, organisational, negotiation and stakeholder-management skills are required, together with strong analytical and reporting capabilities and proficiency in Microsoft Office applications. The ability to manage competing priorities, work under pressure and meet tight deadlines is essential, along with excellent written and spoken English communication skills.
If you are a commercially focused professional with strong airline industry expertise, proven leadership capabilities and a passion for driving revenue growth, we invite you to apply for this opportunity. Join Emirates and contribute to strengthening our commercial performance, building strategic partnerships and delivering sustainable business growth in Pakistan.
Salary & benefits
We offer a competitive, market-aligned compensation package, together with benefits in accordance with company policy and the applicable terms and conditions of employment in Pakistan.
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