Customer Support Specialist - International

ibex. Pakistan


Date: 3 weeks ago
City: Lahore
Contract type: Full time
Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into the play.

Qualifications

  • O Levels/Matriculation or above
  • Excellent Written and Verbal English communication
  • Proficiency with MS Office (Particularly MS Excel and MS Word)

Responsibilities

  • Deliver exceptional customer experience as measured by performance objectives and in accordance of the core values of our client
  • Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
  • Providing alternatives to products/items, which are not available on the ecommerce website
  • Follow standard processes and procedures when it comes to providing the resolution
  • Staying up to date with latest updates on system information, process changes and future updates

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Senior Sales Officer - Projects & Contractor Accounts

HRBS Global, Lahore
17 hours ago
Purpose of the RoleManage project and contractor accounts in Lahore, ensuring smooth order execution, customer relationship management, receivables control, and new business development.Key ResponsibilitiesAccount Management: Handle enquiries, quotations, order processing, dispatch coordination, and maintain customer records in Odoo.Receivables: Ensure customers stay within approved credit terms and support overdue payment recovery.Technical & Field Support: Conduct site visits, provide basic technical support,...

Business Development Executive

Eritheia Labs, Lahore
3 days ago
Department Business & Sales Department Education Bachelor's degree in Business Administration, Marketing, Sales, Management, or a related field Experiences Yrs 2+ Years Career Level Senior Or Executive Level Location Lahore Date Closed Aug 13,2026 Salary Package PKR. 0 - PKR. 0We're Hiring: Business Growth Lead / Lead Generation StrategistLocation: Johar Town, Lahore (On-Site)Job Type: Full-TimeExperience Required: 3+ YearsWe are looking...

Office Coordinator - Horti Group

Taraki, Lahore
3 days ago
Our client Horti Group is hiring a Office Coordinator in Lahore.We are seeking a highly organized and versatile Office Coordinator to serve as the central hub of our landscape and horticulture business. This role is unique because it bridges the gap between Administration, Finance, and Field Operations.You will not just sit at a desk; you will ensure that the financial...