Digital Content Associate

About Arrivy:

Arrivy Inc. is a SaaS company providing technology solutions that help field service businesses streamline their operations, improve customer experiences, and manage their teams more efficiently.

About the Role:

We are looking for a Digital Content Associate to take ownership of our social media presence across LinkedIn, Instagram, TikTok, and Facebook. We are looking for a candidate with up to 2 years of relevant experience, strong content writing skills, a good understanding of social media trends, and the ability to turn ideas into engaging B2B content. The incumbent will work closely within our Marketing team to plan, create, publish, and optimize content for our SaaS and Field Service Management audience.

What You Will Own:

• Develop and execute a monthly social media content calendar across LinkedIn, Instagram, TikTok, and Facebook
• Write social media posts, captions, visual copy, and short-form video scripts for Reels, TikToks, and Shorts
• Research industry trends, competitors, and relevant topics to identify content opportunities and audience trends
• Conduct competitor research across the Field Service Management and SaaS space
• Prepare clear creative briefs and copy for graphic designers
• Develop structured video scripts and briefs for video editors
• Schedule and publish content consistently across all social media platforms
• Monitor comments, messages, and audience interactions while maintaining an active online presence
• Track key social media metrics including reach, impressions, engagement, follower growth, and click-through rates
• Analyze content performance and make recommendations to improve engagement and overall social media growth
• Maintain and continuously improve Arrivy's overall social media presence and brand voice

What We Are Looking For:

• Bachelor's degree in Marketing, Communications, Journalism, Business, or a related field
• Professionals with up to 2 years of relevant experience are encouraged to apply
• Strong written and spoken English with excellent copywriting skills
• Ability to write engaging B2B social media content and short-form video scripts
• Hands-on understanding of LinkedIn, Instagram, TikTok, and Facebook
• Strong understanding of current social media trends, formats, and content practices
• Excellent organizational skills and attention to detail
• Ability to manage multiple content pieces while coordinating with design and video teams
• A strong social media content portfolio is highly preferred

Nice to Have:

• Experience with social media scheduling and analytics tools
• Understanding of B2B SaaS marketing
• Familiarity with Field Service Management software or technology products
• Basic understanding of social media analytics and content performance

Perks & Benefits:

• Competitive salary package
• Career growth and professional development opportunities
• Training and learning opportunities
• Exposure to international clients and the US market
• Collaborative and supportive work environment
• Company-sponsored team activities and engagement events
• Employee recognition and appreciation initiatives
• Access to an on-site office gym
• Opportunities for internal career growth and progression

Interested candidates can share their resume directly at [email protected]