Inbound Sales Specialist (Telecom) - Techtiks Global PVT LTD.

Our client Techtiks Global PVT LTD. is hiring a Inbound Sales Specialist (Telecom) in Lahore.

• Handle inbound customer inquiries and convert them into sales.
• Promote and sell Internet, TV, and Phone services to US customers.
• Identify opportunities for cross-selling and upselling additional products and services.
• Build strong customer relationships by establishing rapport and understanding customer needs.
• Recommend the most suitable telecom solutions based on customer requirements.
• Achieve daily, weekly, and monthly sales targets.
• Maintain accurate customer records in the CRM.
• Deliver exceptional customer service while ensuring compliance with company policies.
• Proven ability to meet and exceed sales targets.
• Strong problem-solving skills and attention to detail.
• Excellent organizational and time-management skills.
• Provide excellent customer service and support throughout the sales process.
• Ability to work in a fast-paced, dynamic environment.
  
  

• Minimum 1–2 years of experience in an Inbound US Telecom Campaign (Internet, TV & Phone).
• Previous experience working in a BPO/Call Center is mandatory.
• Excellent command of spoken and written English.
• Strong grammar, pronunciation, and communication skills.
• Proven ability to build rapport and establish trust with customers.
• Proven ability to cross-sell and upsell telecom products and services.
• Strong sales, negotiation, and objection-handling skills.
• Customer-focused mindset with excellent interpersonal skills.
• Must be flexible with working hours and willing to work night shifts (US business hours).
• Ability to work in a fast-paced, target-driven environment.
  
  

• Competitive Salary
• Attractive Performance-Based Incentives
• Career Growth Opportunities
• Professional & Supportive Work Environment
• Learning & Development Opportunities
• Company Transport