Network Engineer

ibex


Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
Ibex. is looking for a "Network Engineer" with intermediate problem resolution knowledge of hardware/software platform problems in complex, layered, network infrastructure.

Responsibilities

  • Troubleshoot and provide Tier-1/2/3 support to diagnose and resolve escalated issues that may cause service degradation or interruption in the connectivity of Data Center, DR, Regional Hubs, and all branches.
  • Perform proactive monitoring (SolarWinds, PRTG) of 1000+ network devices and have knowledge of NMS/Syslog monitoring, alerting, and escalations.
  • Resolve hardware/software platform issues in complex, layered network infrastructure environments.
  • Routing, Switching, VPNs troubleshooting expertise. Understanding of WAN and internet multi-homing architechture.
  • Knowledge of wireless access controllers and access points.
  • Operate in a 24x7 operational and rotational NOC-based shift environment.
  • Follow ITIL practices and enterprise change management processes.
  • Technical project management background.
  • Experience working in a large enterprise environment and excellent written and oral communication skills, including the ability to articulate project-level presentations to business sponsors.
  • Strong troubleshooting and critical thinking skills to resolve complex problems.
  • Operational excellence with knowledge of ITIL practices.

Qualifications

  • 3 to 4 years of experience with WAN protocols (BGP, EIGRP, OSPF), LAN/WLAN, Cisco Catalyst switches, and Cisco ISR/ASR routers.
  • Intermediate problem resolution knowledge of hardware and software platform issues in complex, layered network infrastructure.
  • Knowledge of NG firewalls (multi-vendor: Cisco ASA, Palo Alto Networks, Fortinet) and security products/practices including ACLs, firewalls, and VPNs.
  • Good understanding of packet flow with OSI and TCP/IP knowledge.
  • Experience with Cisco IOS, Cisco ASA/Palo Alto (firewall), Fortinet Wireless, SolarWinds, and other network management utilities.
  • Strong NG firewall experience (multi-vendor: Cisco ASA, Palo Alto, FortiGate).
  • Strong troubleshooting expertise in routing, switching, and VPNs.
  • Understanding of WAN and internet multi-homing architecture.
  • Knowledge of ITIL and enterprise change management.
  • Technical project management background.
  • Experience working in a large enterprise environment and excellent written and oral communication skills, including the ability to articulate project-level presentations to business sponsors.
  • Strong troubleshooting and critical thinking skills to resolve complex problems.
  • Intermediate knowledge of network systems design principles and standards.
  • Minimum BS Degree in Computers/Electronics/Telecom. Minimum CCNA certification. CCNP training/certification preferred.

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