Operations Officer

Description

We are seeking a proactive, detail-oriented, and responsible Operations Executive to manage and support night shift operations for our USA-based facilities. This is an onsite position, requiring strong English communication skills, excellent coordination abilities, and a solution-oriented mindset.

The ideal candidate will ensure smooth overnight operations, handle escalations efficiently, and coordinate effectively with field teams and vendors across different time zones.

Key Responsibilities

• Monitor and manage operational activities for USA-based facilities during night hours to ensure uninterrupted operations.
• Respond promptly to operational issues or emergencies, providing clear updates to stakeholders and implementing effective resolutions.
• Track, update, and close operational tasks or work orders using internal systems.
• Maintain detailed logs of nightly activities, escalations, and resolutions.
• Prepare end-of-shift reports summarizing completed tasks, ongoing issues, and key action points for smooth handover to the day team.
• Monitor vendor performance, budgets, compliance standards, and safety regulations.
• Communicate professionally and effectively with internal teams, vendors, and stakeholders across multiple time zones.
• Ensure accuracy, accountability, and efficiency while working independently in a structured environment.
  
  

Requirements

• Excellent English communication skills (verbal and written) are mandatory.
• Proven experience in operations, coordination, or remote management roles.
• Strong problem-solving skills with the ability to handle unexpected situations calmly and efficiently.
• Ability to work independently with minimal supervision.
• Comfortable working night shifts aligned with USA time zones.
• Proficient in MS Office, reporting tools, and operational management systems.
  
  

Benefits

• Competitive salary aligned with market standards
• Medical insurance coverage
• Annual bonus
• Paid annual leave and recognized public holidays
• Opportunities for professional development and career growth
• Exposure to international financial operations and U.S.-based clients
  
  

Why Join Level3 BOS?

At Level3 BOS, we foster a collaborative and innovative workplace that encourages professional growth. As part of our finance team, you will gain valuable international exposure and contribute to important business decisions. We are dedicated to supporting your career development and long-term success.

Location: DHA Phase 5, Karachi

Shift: Night Shift (7:00 PM – 4:00 AM)