Associate Product Support Engineer ( Fintech )
Abyan Capital
Date: 2 weeks ago
City: Lahore
Contract type: Full time
We’re Hiring: Associate Product Support Engineer – Fintech
Location: Gulberg III, Lahore
Experience: 6 months – 1 year
Are you a software engineer who wants to build a career in product support? This is your opportunity to join a product-based fintech company, where you’ll apply your troubleshooting skills, gain hands-on exposure to production systems, and work closely with engineering teams to ensure seamless product performance. Females are Encouraged to Apply.
What You’ll Do
Troubleshoot and resolve product/application issues by analyzing logs, queries, and metrics
Support production systems, assist in incident management, and help restore services quickly
Identify recurring problems and collaborate with engineering teams to implement long-term fixes
Build and maintain automation scripts/tools to optimize support workflows and diagnostics
Document solutions and contribute to knowledge base and runbooks for quicker resolutions
What We’re Looking For
Software development background (hands-on with Python, Bash, PHP, or similar)
Familiarity with automation testing (frameworks/tools for QA/testing)
Solid understanding of databases and SQL (PostgreSQL preferred). Experience with the Linux command line is a plus. Familiarity with web applications, APIs, and microservices
Strong problem-solving and communication skills
6 months – 1 year of relevant experience (junior-level dev/testing roles acceptable)
Why Build Your Career With Us?
Provident Fund, Medical Insurance & EOBI
Annual Bonus + Leaves Encashment
Learn from senior engineers in a growth-focused, innovative fintech culture
Fun recreational activities and team events
Work on real fintech products and grow into a specialist support/engineering role
Location: Gulberg III, Lahore
Experience: 6 months – 1 year
Are you a software engineer who wants to build a career in product support? This is your opportunity to join a product-based fintech company, where you’ll apply your troubleshooting skills, gain hands-on exposure to production systems, and work closely with engineering teams to ensure seamless product performance. Females are Encouraged to Apply.
What You’ll Do
Troubleshoot and resolve product/application issues by analyzing logs, queries, and metrics
Support production systems, assist in incident management, and help restore services quickly
Identify recurring problems and collaborate with engineering teams to implement long-term fixes
Build and maintain automation scripts/tools to optimize support workflows and diagnostics
Document solutions and contribute to knowledge base and runbooks for quicker resolutions
What We’re Looking For
Software development background (hands-on with Python, Bash, PHP, or similar)
Familiarity with automation testing (frameworks/tools for QA/testing)
Solid understanding of databases and SQL (PostgreSQL preferred). Experience with the Linux command line is a plus. Familiarity with web applications, APIs, and microservices
Strong problem-solving and communication skills
6 months – 1 year of relevant experience (junior-level dev/testing roles acceptable)
Why Build Your Career With Us?
Provident Fund, Medical Insurance & EOBI
Annual Bonus + Leaves Encashment
Learn from senior engineers in a growth-focused, innovative fintech culture
Fun recreational activities and team events
Work on real fintech products and grow into a specialist support/engineering role
How to apply
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