Manager Ethics and Compliance

About us:

CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.

CBRE Global Workplace Solutions (GWS)

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.

Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services.

Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.


The Opportunity:

• Acts as the key point of contact between CBRE's business leaders in the Territory, and the Global Risk, Ethics & Compliance Team. The Manager Ethics & Compliance has access to the various subject matter expertise, tools, technologies and procedures within the Global Risk, Ethics & Compliance Centers of Excellence, and will make these available to the business in order to proactively and pragmatically address current and emerging compliance issues and risks in the business.
• Works with local Management and staff to help the business identify compliance risks. The Manager Ethics & Compliance advises business leadership on proposed mitigation actions and recommends potential mitigation strategies and actions where necessary.
• Ensures the required CBRE Global Risk, Ethics & Compliance program deliverables are implemented across the Territory and executed in a manner consistent with CBRE standards and corporate requirements. Including, but not limited to:
  
  
• Periodic Ethics & Compliance Risk Assessment.
• Annual Standards of Business Conduct Certifications and follow up of employee Disclosures.
• Facilitate governance and management of CBRE global corporate policies in the Territory (incl. approvals of local policy addendums to global policies) in line with CBRE's global policy governance policy and procedures. Ensure up-to-date versions of applicable global policies are available to all staff in the Territory via CBRE's corporate platforms.
• Train and inform the business on specific local risks or on new global Ethics & Compliance initiatives, as identified through the Risk Assessment. In cooperation with CBRE's Global Learning & Development department, ensure local Management is aware of all global Ethics & Compliance mandatory training requirements, and that Management is tracking progress against completion targets and following-up incomplete training appropriately.
• Facilitate the establishment of appropriate risk-based monitoring and/or other similar initiatives in the Territory, including - in cooperation with CBRE's Financial Integrity Team - CBRE's anti-corruption, anti-money laundering and counter-terrorist financing ("AML/CFT") and sanction compliance program. These activities include:
  
  
• Securing leadership engagement.
• Facilitating the update and implementation of the appropriate company policies and procedures.
• Supporting the provision of adequate training to key employees.
• Providing timely compliance advice to the business.
• Supporting Management in understanding and resolving monitoring and audit findings and red flags within the territory.
• Escalate, as required by global policy, and follow up with the business of any red flags and/or exceptions identified, develop appropriate remedial actions
  
  
• Provide logistical, informational and practical support were requested to internal investigations carried out by the Ethics & Compliance Trust Team in the Territory. Act as a key point of contact, coordinate with support functions, and provide feedback to business leadership as required. Monitor and provide feedback to business leadership and to Global Risk, Ethics & Compliance on remediation actions arising from Trust Team investigations.
  
  
• Empower business leaders and Management teams across the Territory to promote the RISE values and foster a positive Speak-Up culture. This includes the proactive roll-out of resources such as CBRE's "Do the Right Thing" Speak-up materials and ensuring broad awareness of the Ethics Helpline and Non-Retaliation Policy across the Territory.
• Provide a visible and trusted contact point for the global Risk, Ethics & Compliance program in the Territory for all staff. Support the recruitment and coordination of the global Ethics & Compliance Ambassador network in the Territory, providing a source of guidance to Ambassadors, and receiving and escalating concerns as needed. Regularly attend and contribute to management meetings and leadership and support function forums and events across the business in the assigned Territory. Provide a visible Ethics & Compliance presence in these forums and offer the global Ethics & Compliance perspective as appropriate.
• Regularly attend and contribute to management meetings and leadership and support function forums and events across the business in the assigned Territory. Provide a visible Ethics & Compliance presence in these forums and offer the global Ethics & Compliance perspective as appropriate.
• Establish and chair periodic (at minimum, six monthly) Compliance Review Boards in each relevant business to ensure documented and consistent reporting of compliance metrics, and an independent record of Management actions taken as a result. The output of this process will be shared with global Risk, Ethics & Compliance leadership and will be aggregated as needed for regional / global reporting purposes. Compliance Review Board agendas will include (but is not limited to):
  
  
• Analysis and presentation of Territory Ethics & Compliance dashboard data
• Update of Compliance program data and Compliance metrics and KPIs to business leadership
• Overview of Ethics & Compliance Ambassador program health and activity in the Territory
• Discussion of potential upcoming regulatory risks and challenges for the business in the Territory
• Reviewing business progress with action plans to address the Risk Assessment and open remediation actions.
• Presenting the Manager Ethics & Compliance assessment of current status of the Ethics & Compliance program in the Territory, along with recommendations for further actions and resources needed to enhance the local program.
  
  
• Enable business leadership to demonstrate its commitment to compliance, by making them aware of the responsibility to adequately resource key compliance processes and risks in-country.
• Coordinate with Support Function leads in Territory to confirm efficient delivery of the Ethics & Compliance program with no duplication / cross-over, assisting Support Functions to demonstrate their commitment to Compliance. Key Support Function partners are Legal, People, Finance, Controllership, Supply Chain and the Trust function.
• Represent the needs and concerns of Management and Support Functions in the Territory back to the global Compliance Program (including assistance with specific regulatory needs, emerging risks and issues, or unclear and/or inefficient compliance processes or workflows).

Special Projects:

As needed, the Manager Ethics & Compliance will support additional corporate or global Ethics & Compliance projects in the Territory. In particular, the Manager Ethics & Compliance will support relevant M&A Due Diligence and Integration processes in the Territory:

• Working within CBRE's global M&A project structure, support the execution of Compliance Due Diligence processes.
• Review questionnaires and data room materials and carry out analysis of M&A Targets within Territory. Interview Sellers and key management of M&A Targets as appropriate.
• Lead on the production of an Ethics & Compliance Due Diligence Report, identifying key risks, providing recommendations, and drafting a high-level integration plan (including budget) for submission to the Chief Ethics & Compliance Officer.
• Contribute to the detailed development of M&A integration plans in coordination with Support Function leads in the Territory.
• Monitor and contribute to integration processes, post-acquisition, to ensure compliance risks are tracked and addressed by the business.
  

Assist and Collaborate as Required

The Manager Ethics & Compliance will assist and collaborate with stakeholders as required in the following areas:

• Work with global Centers of Excellence and local market contacts when potential new regulatory requirements are identified. Including requesting Legal Team support in obtaining guidance on regulatory and business licensing changes in the Territory. Monitor progress and keep business stakeholders appraised of change management processes related to relevant regulatory changes.
• Support the business with the assessment of potential personal Conflicts of Interest.
• Provide / facilitate guidance to the business on completion of client Request for Proposal (RFP) questionnaires and other compliance related enquiries, on an exceptions basis where standard responses are not sufficient to answer client questions.
• Assist with Data Privacy risks and issues that arise, ensuring the Ethics & Compliance Global Data Privacy Office and Legal Team are engaged as required.
• Contribute segment and/or subject matter expertise to the Global Ethics Program Office Team and the Global Financial Integrity Team, collaborating with colleagues and supporting the continuous improvement of CBRE's global Ethics & Compliance team.
• Proactively contribute to the development of other global Ethics & Compliance Team members.
• Serve as the primary point of coordination between CBRE Pakistan, and the regional Legal team, ensuring that legal issues identified within the business are promptly escalated to the appropriate legal professionals. The compliance officer will not provide legal advice but will help facilitate communication and tracking of legal matters through appropriate channels.
  
  

Person Specification/Requirements

• Multiple years of proven experience in an international compliance role.
• Graduate on Finance and Accounting OR Legal background, Academic and/or professional qualification in a related field.
• Track-record of success in managing multiple stakeholders and successfully delivering compliance initiatives in a complex global business.
• The ability to work well under pressure, and to thrive in an environment with high levels of change, innovation and uncertainty.
• Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Has a proactive and pragmatic approach to resolving routine and non-routine occurrences.
• Effective communication skills (written and verbal) and experience in connecting to a diverse audience at multiple levels of seniority through various formats, i.e. policies, procedures, leading meetings, face to face dialogue etc. Experienced and impactful presenter (both in-person and virtual) to deliver compliance messaging and training content tailored to the business.
• Strong analytical and organizational skills, sound problem identification/solving skills.
• Requires in-depth knowledge of financial terms, principles and compliance. Ability to review complex financial/business analysis and reports, Expert level knowledge of global real estate accounting practices.

Academic Background

• Four-year and advance degrees with a preference in Law, Accounting, Finance, Business Administration, or related field plus a minimum of 5 years professional level compliance experience.
• Professional Certification in Compliance, Internal Audit, Anti-corruption / Anti-fraud or related field preferred.

So, what's in it for you?

• Autonomy in Work - We support and reward creators and doers, encourage innovation and an entrepreneurial mind-set.
• Multi-Dimensional Growth - You will have the resources and developmental opportunities to succeed and the space and mobility to chart your own course.
• Talented High Performers - You will have the opportunity to work with some of the most talented people in our industry, tackling our clients most complex challenges.
• Values deeply ingrained - You'll experience a culture grounded in our values of respect, integrity, service and excellence (RISE).
• lnclusivity and Accessibility - We enable, value and embrace diverse perspectives across many dimensions.
• Safety and Well-Being - You'll be provided with the work environment, resources and tools to feel like your most productive self and offered support for your total wellbeing.
  

If the above interests you, we would love to hear from you!

Our ambitious growth plan creates the space for dynamic colleagues to build non-linear career paths.

We share a commitment to excellence and believe the best work happens in connected communities where respect for each other is foundational.

Our collaborative culture is built on our shared values - respect, integrity, service, and excellence - and we value the diverse perspectives, backgrounds, and skillsets of our people.

At CBRE, you have the opportunity to chart your own course and realize your full potential.