Senior Coordinator Business Development

Join our team as a Business Development Specialist! If you have experience in the shipping industry, logistics, and freight forwarding, you'll thrive in driving growth by promoting our digital products, forging strong client relationships, and turning potential leads into loyal customers—all while managing existing accounts and staying ahead of market trends!

At Hapag-Lloyd we are proud to make global trade happen. For us, shipping is more than just containers at sea. This is an excellent opportunity to develop your career in one of the most exciting and multinational industries in the world, and in a Region / Area which is a truly diverse and emerging growth market. You will be exposed to new challenges and diverse cultures every single day.

We believe that communication and collaboration are essential in our day-to-day business. Mutual respect and sincerity affect the atmosphere within our company and towards our customers and employees. You will join an organization actively committed to our company core values: We Care. We Move. We Deliver.

Your responsibilities

Main Objectives of this position:

• Business development focuses on the tail customers who are encouraged to use our digital products and services more than other segments.
• Assist in boosting sales and forging strong relationships with clients by using persuasive approaches and proposals to convert potential clients into business customers.
• Manage existing clients and ensure they stay satisfied and positive.
• Serve as an incubator for sales talent, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions.
• Ensure a clear understanding of handover information to customer service and the ability to handle quotations for individual or small quantity orders.
  
  
  

2 Function and duties:

• Promote the relevant online Quick quotes Web tool in the Area
• Prepare volume/MR planning in QlikView as per the set criteria.
• Identify and qualify potential accounts, develop strategy to support sales team in landing and converting business.
• Monitor performances of the accounts and ships utilization; develop and implement action plans to address potential shortfalls.
• Identify potential new opportunities
• Selectively engage in TM discussions on important matters (Online Web Tiers).
• Ensure prescribed sales process (Compete to win) applied daily.
• Conduct regular joint meetings with customer service.
• Regularly review customer portfolios.
• Ensure adherence to standard working processes as well as agreed quality and environmental standards is adhered to
• Develop and maintain close contact with customers and other relevant parties at management level; develop contacts to potential new customers – influence outcome
• Commercial follow up (EG quotations –pricing / free time approvals etc.)
• Preparing rate quotations, filtering of rate request to ensure cargo identified and quoted is align to company aspirations and optimize vessel utilization in view of volume and profitability
• Reviewing quotations on basis of contribution and imbalances aspects using FIS pre calculation.
• Ensure close communication between departments and offices.
• Maintain regular communication with management, other departments and offices concerning market developments, sales activity and competitors’ activities
• Report market developments and competitors’ activities
• Any other Sales related tasks as requested by the Management.
  
  
  

Successful criteria for this position:

Experience & Qualifications:

Technical Competencies:

• University degree or equivalent
• Minimum 2 years’ experience in a commercial role, preferably in the maritime sector
• Active knowledge of English “maritime” language
• Active knowledge of MS Office
• Comprehensive knowledge of FIS and other HL systems
  
  
  

Additionally, as a person, you have the qualities and are ready to live, promote and be a positive role model for Hapag-Lloyd’s 8 Values Based Behaviors:

• Building confidence and trust
• Collaborating and Interacting
• Focusing on customers
• Working analytically
• Driving success
• Embracing change
• Managing self-development
• Demonstrating global mindset and embracing diversity
  
  
  

Working conditions

You will have access to:

• A diverse and international work environment
• Excellent career development opportunities, supported by a wide range of training and development courses
  
  
  

Recruitment Fraud Alert

Caring for People

September 11, 2024

We have recently become aware of fraudulent recruitment activities in which individuals or entities misrepresent themselves as Hapag-Lloyd Middle East Shipping LLC/UASC Limited. They offer fake job opportunities and demand payments for handling recruitment fees, certifications, travel expenses, or visa applications. Please note that Hapag-Lloyd Middle East Shipping LLC/UASC Limited does not charge any fees during the recruitment process, and all communications regarding job offers will come from official company channels. Do not respond to such fraudulent solicitations. You will only be contacted by Hapag-Lloyd HR if you have applied for an open position on our website.