Senior Sales Executive

About Carpe Diem

Carpe Diem is a pioneering IT & Software Development firm serving 400+ clients across the USA with a robust team of 600+ professionals.

Specializing in a broad spectrum of technological and creative solutions, we empower our clients with innovative approaches in marketing automations, media buying, and custom software development.

Our culture champions continuous learning and professional growth, fostering a dynamic and collaborative work environment.

Position Overview

We are looking for an experienced and results-driven Senior Sales Executive with 2 to 3 years of proven expertise in sales to join our dynamic team. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a solid track record of meeting and exceeding sales targets. The Senior Sales Executive will play a key role in driving revenue growth, mentoring junior sales team members, and ensuring customer satisfaction.

Key Responsibilities

• Lead by example in engaging with customers, identifying their needs, and providing tailored product recommendations to close sales and exceed individual and team targets.
• Mentor and support junior sales team members by providing guidance, training, and feedback to help them achieve their goals.
• Build and maintain long-term customer relationships by delivering exceptional service and fostering trust and loyalty.
• Stay updated on industry trends, competitor activities, and product knowledge to provide customers with accurate and valuable information.
• Monitor and analyze sales performance metrics and reports, ensuring accurate tracking in the CRM system.
• Handle escalated customer inquiries and complaints professionally, ensuring resolution and customer satisfaction.
• Collaborate with cross-functional teams, including marketing and operations, to streamline processes and enhance customer experiences.

Skills and Experience:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 2 to 3 years of experience in sales, with a demonstrated ability to lead and mentor a sales team.
• Excellent verbal and written communication skills with a focus on consultative selling and customer engagement.
• Proven track record of consistently achieving and exceeding sales targets.
• Proficiency in CRM software, Microsoft Office Suite, and data analysis tools.
• Strong problem-solving skills and the ability to resolve escalated customer issues effectively.
• Ability to work in a fast-paced environment and adapt to changing priorities.

Additional Information:

Type: Full-Time

Shift time: 7:00 PM to 4:00 AM ( Monday to Friday)

Salary Range: Market Competitive + Short Term & Long Term Benefits

Benefits:

• Monthly Performance Incentives
• Quarterly Performance Bonuses
• 100% Remote
• Interest Free Loans up to PKR 500,000